Danny at Lookers Ford Chelmsford who sold me the Fiesta was fantastic! Professional, efficient, calm when explaining things and extremely helpful. He even dropped the ‘Lookers Ford’ when phoning so not to give away the surprise car purchase to my son!! Above and beyond! Many thanks indeed.
Verified User
•
Apr 1, 2023
5.0/5
5.0/5
Emma and Emma were very welcoming and efficient in their dealings with me. They provided all the information that I needed and answered all my questions very knowledgeably.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Very friendly/efficent staff.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Car still had previous customers setting on software,would have been helpful if reset back to factory settings.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Very refreshing experience - no false promises made yet ever effort to help was given. I throughly enjoyed the process due to the professionalism but friendly approach of staff
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Dealing with Craig was a very efficient and pleasant experience when purchasing our new car. Thanks for all your help.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Paul Castle is an asset to Lookers Ford Chelmsford. He has helped us many times over the years get a car that suits our budget and our needs. He is always polite, friendly and informative. We couldn't ask for a better car salesman than Paul, he really listens to you and ensures you get everything you have asked for. We love our new car and when it comes to exchanging next time we always come back to Paul :)
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
This is the second car that we have brought from Danny and will definitely be back next time!
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
Excellent service from start to finish, couldn’t have made it easier to part exchange my old vehicle. Very pleased with my new vehicle and would recommend Lookers Ford Chelmsford to anyone looking for top notch service when buying a vehicle.
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
I have been purchasing cars for years at Lookers and always been pleased with my cars and the people that have sold them to me, but my latest purchase by Andrew Marshall your Sales Manager was something else. it was brilliant, from initial visit to picking up the car. There was no pressure to buy, but great communication, super information, keeping in touch with me by telephone and email regularly throughout the whole process, letting me know how the car was progressing at manufacture, and transportation from Valencia Spain, to shipping to arrival at Chelmsford. Shortly before picking the car up Andrew went through the basic finance with me before your Finance Manager went through the inspection of my own car and the final signature of the paperwork. I picked my new car up at the time and day Andrew had given me completed the final document check lists and signatures and then went to my car for the best hand over i have ever had. It appeared nothing was too much for Andrew and if he is the Role model for Lookers you could not get better.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Danny at Lookers Ford Chelmsford who sold me the Fiesta was fantastic! Professional, efficient, calm when explaining things and extremely helpful. He even dropped the ‘Lookers Ford’ when phoning so not to give away the surprise car purchase to my son!! Above and beyond! Many thanks indeed.
Verified User
•
Apr 1, 2023
5.0/5
5.0/5
Emma and Emma were very welcoming and efficient in their dealings with me. They provided all the information that I needed and answered all my questions very knowledgeably.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Very friendly/efficent staff.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Car still had previous customers setting on software,would have been helpful if reset back to factory settings.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Very refreshing experience - no false promises made yet ever effort to help was given. I throughly enjoyed the process due to the professionalism but friendly approach of staff
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Dealing with Craig was a very efficient and pleasant experience when purchasing our new car. Thanks for all your help.
Verified User
•
Mar 31, 2023
5.0/5
5.0/5
Paul Castle is an asset to Lookers Ford Chelmsford. He has helped us many times over the years get a car that suits our budget and our needs. He is always polite, friendly and informative. We couldn't ask for a better car salesman than Paul, he really listens to you and ensures you get everything you have asked for. We love our new car and when it comes to exchanging next time we always come back to Paul :)
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
This is the second car that we have brought from Danny and will definitely be back next time!
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
Excellent service from start to finish, couldn’t have made it easier to part exchange my old vehicle. Very pleased with my new vehicle and would recommend Lookers Ford Chelmsford to anyone looking for top notch service when buying a vehicle.
Verified User
•
Mar 30, 2023
5.0/5
5.0/5
I have been purchasing cars for years at Lookers and always been pleased with my cars and the people that have sold them to me, but my latest purchase by Andrew Marshall your Sales Manager was something else. it was brilliant, from initial visit to picking up the car. There was no pressure to buy, but great communication, super information, keeping in touch with me by telephone and email regularly throughout the whole process, letting me know how the car was progressing at manufacture, and transportation from Valencia Spain, to shipping to arrival at Chelmsford. Shortly before picking the car up Andrew went through the basic finance with me before your Finance Manager went through the inspection of my own car and the final signature of the paperwork. I picked my new car up at the time and day Andrew had given me completed the final document check lists and signatures and then went to my car for the best hand over i have ever had. It appeared nothing was too much for Andrew and if he is the Role model for Lookers you could not get better.