Andy was excellent throughout the initial discussions and then through the 9 month or so wait, keeping us fully updated and very helpful throughout the process. Thank you.
Verified User
•
Nov 15, 2022
5.0/5
5.0/5
Andy Marshall was excellent. He was able to clearly explain all the information we needed to understand. Our experience of buying a new car and part exchanging our old car was made easy and quick by Andy. Many thanks to him and his team.
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
It is a shame I had to wait 8mths for delivery, whilst my trade in lost over £1000.00 in value
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
Both Andrew Gilby and Emma have been extremely helpful throughout this process and are a credit to the company
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
Andy Marshall has been great from start to finish. His communication and level of customer service and care has been absolutely faultless in a time where there is so much uncertainty and the demand being so consistent. I can not thank him enough for the time and attention to detail he consistently gives.
Verified User
•
Nov 12, 2022
5.0/5
5.0/5
I picked up my new car in the rain which I think needs to be fixed. I could not inspect the body work for damage which is annoying. I suggest a dry covered area for customers to pick up their new car which after all should be a pleasant experience.Also every alloy wheel had a circular orange sticker attached to it which were very difficult to remove when I got home. Why were these not removed at PDI?
Verified User
•
Nov 12, 2022
5.0/5
5.0/5
Craig Davidson is a real asset to your team.
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Felt Andrew Marshall, the salesperson I dealt with, was very good throughout the whole process. He was very knowledgeable, kept me updated whilst the car was on order and felt he was very honest from the outset.
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Danny Batchelor was the most brilliant car salesman. Everything was smooth and quick in the purchase of my focus! Big thank you to him. Very happy!
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Craig Davidson couldn’t have been more helpful - he is a great ambassador for your Company x
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Andy was excellent throughout the initial discussions and then through the 9 month or so wait, keeping us fully updated and very helpful throughout the process. Thank you.
Verified User
•
Nov 15, 2022
5.0/5
5.0/5
Andy Marshall was excellent. He was able to clearly explain all the information we needed to understand. Our experience of buying a new car and part exchanging our old car was made easy and quick by Andy. Many thanks to him and his team.
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
It is a shame I had to wait 8mths for delivery, whilst my trade in lost over £1000.00 in value
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
Both Andrew Gilby and Emma have been extremely helpful throughout this process and are a credit to the company
Verified User
•
Nov 14, 2022
5.0/5
5.0/5
Andy Marshall has been great from start to finish. His communication and level of customer service and care has been absolutely faultless in a time where there is so much uncertainty and the demand being so consistent. I can not thank him enough for the time and attention to detail he consistently gives.
Verified User
•
Nov 12, 2022
5.0/5
5.0/5
I picked up my new car in the rain which I think needs to be fixed. I could not inspect the body work for damage which is annoying. I suggest a dry covered area for customers to pick up their new car which after all should be a pleasant experience.Also every alloy wheel had a circular orange sticker attached to it which were very difficult to remove when I got home. Why were these not removed at PDI?
Verified User
•
Nov 12, 2022
5.0/5
5.0/5
Craig Davidson is a real asset to your team.
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Felt Andrew Marshall, the salesperson I dealt with, was very good throughout the whole process. He was very knowledgeable, kept me updated whilst the car was on order and felt he was very honest from the outset.
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Danny Batchelor was the most brilliant car salesman. Everything was smooth and quick in the purchase of my focus! Big thank you to him. Very happy!
Verified User
•
Nov 11, 2022
5.0/5
5.0/5
Craig Davidson couldn’t have been more helpful - he is a great ambassador for your Company x