Paul Duffus was spot on from start to finish thank you for a very good service.

My order was placed in mid-Dec 2021 - which was for a 3-door ST-3 in Boundless Blue. I understand that Ford discontinued this colour and only built 5-door models from early-2022. However, this was not communicated to me by the dealership. When the model arrived it was a 5-Door in Magnetic - which was the first time I was aware of the build change. I decided to accept the vehicle - as Magnetic was also a favoured colour for me & 3-doors are no longer being built. However, it would have been good to have had contact earlier in 2022 about the build changes - so I could have the option of looking at different colours.

Disappointed the finance amount had gone up from last vehicle I had with you.Felt comfortable with the deal and Mr CastleGreat to have back up of ford if any problems with car

Great service from Andrew and Emma.

Brilliant service Craig Davidson who was very professional, gave us different options with extra cover, searched for different cars across the country and found us the best car ever, we are so pleased with everything from the moment I spoke with Craig to meeting him at chelmsford to the day we pick up our car. Thank you Craig definitely deserve 5 stars

Andrew Gilby has a wealth of knowledge in mobility vehicles. This is now the second time of getting a mobility car through Fords,Chelmsford and both times Andrew kept me updated, answered all my questions,explained everything in depth and made the whole process so smooth. Thankyou.

Great communications from beginning to end.Having spoken to another Ford dealer before speaking to Danny, it was like chalk & cheese.Very helpful and open to requests I had during the purchase of the vehicle.

Andrew Gilby was excellent throughout the whole motability process. He kept us up to date and offered very detailed information on everything from start to finish?

Excellent service

Overall great experience, made buying my car an easy experience. Thanks to the guys at Chelmsford