Andy Marshall was absolutely brilliant! He really took time to go through all my options with me to ensure I made informed choices about my finance and vehicle options. I absolutely love my car and the service was brilliant!
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
I picked up my new PUMA yesterday. I had to wait because the issue on the ford recall for these cars, but I have to say that the staff at Lookers Ford Chelmsford was excellent. Jade Compton who helped with the purchase of the car was excellent. Keeping me up to date with developments on the recall and then helping me complete the purchase yesterday. I have also purchased another car a fiesta which we are still waiting for a date, but again I’m sure that the service will be first class. Also on the finance side with Emma the service was exceptional
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Very friendly, helpful and knowledgeable service. Made the whole buying experience very pleasant.
Verified User
•
Aug 24, 2022
5.0/5
5.0/5
Andrew was very helpful
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
I was very happy with the sales executive Craig Davidson .He was very helpful.
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
Hi everything was very good Paul castle was very good knowledgeable very helpful
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
The only reason we were not offered a service plan is because we have the car on a 26 month PCP, so it would be a waste of time.We had an extremely bad experience with a different Ford dealership where our previous vehicle ended up being bought back by the dealership due to the cars poor build/paint quality.This left us without a car, but Jade came to the rescue and in just over a week, we were in our new Kuga. We were nervous about getting another Ford because of our previous issue, but glad we did. Jade was reassuring throughout.I have purchased numerous cars from Lookers in the past. Providing Lookers stay competitive on price, I will never buy from any other Ford dealership again!
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
The salesman was extremely helpful and knowledgeable, the whole expertise very pleasant.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
EXCELLENT COMMUNICATIONS AND SERVICE. THANK YOU JADE
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Andy Marshall was absolutely brilliant! He really took time to go through all my options with me to ensure I made informed choices about my finance and vehicle options. I absolutely love my car and the service was brilliant!
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
I picked up my new PUMA yesterday. I had to wait because the issue on the ford recall for these cars, but I have to say that the staff at Lookers Ford Chelmsford was excellent. Jade Compton who helped with the purchase of the car was excellent. Keeping me up to date with developments on the recall and then helping me complete the purchase yesterday. I have also purchased another car a fiesta which we are still waiting for a date, but again I’m sure that the service will be first class. Also on the finance side with Emma the service was exceptional
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Very friendly, helpful and knowledgeable service. Made the whole buying experience very pleasant.
Verified User
•
Aug 24, 2022
5.0/5
5.0/5
Andrew was very helpful
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
I was very happy with the sales executive Craig Davidson .He was very helpful.
Verified User
•
Aug 23, 2022
5.0/5
5.0/5
Hi everything was very good Paul castle was very good knowledgeable very helpful
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
The only reason we were not offered a service plan is because we have the car on a 26 month PCP, so it would be a waste of time.We had an extremely bad experience with a different Ford dealership where our previous vehicle ended up being bought back by the dealership due to the cars poor build/paint quality.This left us without a car, but Jade came to the rescue and in just over a week, we were in our new Kuga. We were nervous about getting another Ford because of our previous issue, but glad we did. Jade was reassuring throughout.I have purchased numerous cars from Lookers in the past. Providing Lookers stay competitive on price, I will never buy from any other Ford dealership again!
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
The salesman was extremely helpful and knowledgeable, the whole expertise very pleasant.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Excellent service
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
EXCELLENT COMMUNICATIONS AND SERVICE. THANK YOU JADE