Emma Glazier explained all aspect of the financial side to me in a clear and concise manner and Paul Castle performed the explanation of the technical aspect in a similar manner.

Jade was amazing. She explained everything thoroughly and was brilliant at keeping in touch with updates on the car. It was lovely to meet someone who seemed to have a genuine interest in me and my family; my eldest loved her! She's a credit to the Company and an absolute star

amazing service

More of a problem with the manufacturer than the dealership, but lead times are far too long and expectations for delivery date are not set realistically.

Zahir dealt with my enquiry and provided me with a video of the car and answered all my questions efficiently with a high level of customer service. Although in the end I purchased a new car Zahir fully understood my rationale and arranged for a refund of my reservation fee with no quibbles. I had a very good experience dealing with Lookers in Chelmsford and Zahir is a credit to the Company.

Excellent service by Andrew Gilby great Motobility expert

Andy was efficient and knowledgeable and kept me up to date during the almost a year long wait .

TIM WAS VERY HELPFUL AND DILIGENT.

Andrew was amazing his customer service was fantastic

Andy always kept me updated as promised every 3 weeks without fail, I would buy another car from lookers as everyone I dealt with Including Emma on hand-over was 5*