Emma Glazier explained all aspect of the financial side to me in a clear and concise manner and Paul Castle performed the explanation of the technical aspect in a similar manner.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Jade was amazing. She explained everything thoroughly and was brilliant at keeping in touch with updates on the car. It was lovely to meet someone who seemed to have a genuine interest in me and my family; my eldest loved her! She's a credit to the Company and an absolute star
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
amazing service
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
More of a problem with the manufacturer than the dealership, but lead times are far too long and expectations for delivery date are not set realistically.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Zahir dealt with my enquiry and provided me with a video of the car and answered all my questions efficiently with a high level of customer service. Although in the end I purchased a new car Zahir fully understood my rationale and arranged for a refund of my reservation fee with no quibbles. I had a very good experience dealing with Lookers in Chelmsford and Zahir is a credit to the Company.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Excellent service by Andrew Gilby great Motobility expert
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andy was efficient and knowledgeable and kept me up to date during the almost a year long wait .
Verified User
•
May 31, 2022
5.0/5
5.0/5
TIM WAS VERY HELPFUL AND DILIGENT.
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andrew was amazing his customer service was fantastic
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andy always kept me updated as promised every 3 weeks without fail, I would buy another car from lookers as everyone I dealt with Including Emma on hand-over was 5*
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Emma Glazier explained all aspect of the financial side to me in a clear and concise manner and Paul Castle performed the explanation of the technical aspect in a similar manner.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Jade was amazing. She explained everything thoroughly and was brilliant at keeping in touch with updates on the car. It was lovely to meet someone who seemed to have a genuine interest in me and my family; my eldest loved her! She's a credit to the Company and an absolute star
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
amazing service
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
More of a problem with the manufacturer than the dealership, but lead times are far too long and expectations for delivery date are not set realistically.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Zahir dealt with my enquiry and provided me with a video of the car and answered all my questions efficiently with a high level of customer service. Although in the end I purchased a new car Zahir fully understood my rationale and arranged for a refund of my reservation fee with no quibbles. I had a very good experience dealing with Lookers in Chelmsford and Zahir is a credit to the Company.
Verified User
•
Jun 2, 2022
5.0/5
5.0/5
Excellent service by Andrew Gilby great Motobility expert
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andy was efficient and knowledgeable and kept me up to date during the almost a year long wait .
Verified User
•
May 31, 2022
5.0/5
5.0/5
TIM WAS VERY HELPFUL AND DILIGENT.
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andrew was amazing his customer service was fantastic
Verified User
•
May 31, 2022
5.0/5
5.0/5
Andy always kept me updated as promised every 3 weeks without fail, I would buy another car from lookers as everyone I dealt with Including Emma on hand-over was 5*