I dealt with James Holder in your Chelmsford dealeshipHe was very helpful, professional and fully understood what my requiremwnts were for a new fordAll aspect of my purchase and finance were explained in a way I could uderstand

A massive thumbs up to Paul who dealt with my purchase answered all questions I asked very good experience , well done all at this dealership ,

I chose a vehicle on the motability scheme and was very please with the help I received

Always purchase my vehicles from Chelmsford as i know i can trust them

Emma Glazier explained all aspect of the financial side to me in a clear and concise manner and Paul Castle performed the explanation of the technical aspect in a similar manner.

Jade was amazing. She explained everything thoroughly and was brilliant at keeping in touch with updates on the car. It was lovely to meet someone who seemed to have a genuine interest in me and my family; my eldest loved her! She's a credit to the Company and an absolute star

amazing service

More of a problem with the manufacturer than the dealership, but lead times are far too long and expectations for delivery date are not set realistically.

Zahir dealt with my enquiry and provided me with a video of the car and answered all my questions efficiently with a high level of customer service. Although in the end I purchased a new car Zahir fully understood my rationale and arranged for a refund of my reservation fee with no quibbles. I had a very good experience dealing with Lookers in Chelmsford and Zahir is a credit to the Company.

Excellent service by Andrew Gilby great Motobility expert