Lookers Ford Chelmsford
4.7/5
4.7 /5
1,957 Verified Reviews
2 Argyll Rd, Chelmer Village, Chelmsford, Chelmsford, CM2 6PY, GB
01245 247247
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,957 Verified Reviews
5.0/5
5.0 /5
Friendly, efficient service, all details clearly explained.

5.0/5
5.0 /5
Our main contact was Jade Compton and she was fabulous throughout the whole process. Jade kept us informed at regular intervals as well as answering all of our questions very quickly.

5.0/5
5.0 /5
Andy Marshall was excellent throughout. Top marks.

5.0/5
5.0 /5
Jade was awesome friendly and knowledgeableThank you I love my new Puma (I’m calling her Priscilla !)

5.0/5
5.0 /5
Our rep was Danny Batchelor. What a polite courteous person he was. There was no hard selling and he allowed us to put our questions across without interruption and everything was answered fully. A nice person to do business with. Overall from start to finish was a pleasant experience.

5.0/5
5.0 /5
As I was buying a brand new car I was kept informed by Jade Compton every step of the way as to how far it had got in its journey. Excellent service would highly recommend

5.0/5
5.0 /5
I purchase a car last week, Danny Batchelor took me through everything with great service, welcoming, friendly , explained thing clearly =Brilliant

5.0/5
5.0 /5
Very good communication sending all documents to sign. Easy to complete the documents with the e-sign technology.

5.0/5
5.0 /5
Very unhappy with misinformation. I was told that the MOT was valid until next year. It has just over three months.But worse than that your website advert stated one owner. The V5 makes me the third. When I checked the tyre pressures l had 4 different readings of 29,33,35,36 psi, the 33 and 36 on the rear. There are of course the delivery man's photographs of the damages. When I enquired prior to purchase it only had a small scratch on the front bumper. So much for good faith. What's your solution? I know mine

5.0/5
5.0 /5
I first ordered my car in July 2021 but due to the impact of the pandemic my car was not actually delivered until March 2022! Ordinarily I think I would have walked away from the deal and been incredibly frustrated, however Andy kept me updated on the progress of the build at least once a month which was superb customer service. Thanks Andy!