From the moment I picked up the phone to enquire about the Ford Ecosport I had seen online at Lookers Chelmsford, to the purchase of the Ford Ecosport. The service I received throughout the branch was excellent!! Craig Davidson who I dealt with (used car sales executive) was exceptional in customer service with no hard sell, he was just interested in what I was looking for in a car.I also took out a finance package with Joshua Robertson (used car business manager). Very smooth procedure and again excellent customer service. I absolutely love my car!!!

I bought my car from Lookers Chelmsford and was looked after by New Car Sales Executive Jade Compton. Jade was very knowledgeable and helpful and it was a pleasure dealing with her. She made everything easy to understand and went out of her way to make the whole process as easy as possible. Jade is undoubtedly an asset to the company and I would have no hesitation in recommending her to anyone looking for a new Ford. She’s a keeper!

Very helpful chap!

SALES PERSON VERY FREINDLY AND PROFFESIONAL.

Danny, my allocated salesman, was excellent. Friendly without being over familiar, patient to my questions, not pushy and made the whole enquiry most pleasant. Thank you,However, as feedback, I would have expetced the car I was viewing to have been cleaned/valeted. It made it less appealing to buy with all the mud inside and dirt on it.

Andy Marshall was kind enough to keep me informed as to the delayed arrival of my new vehicle during the uncertainty due to the chip shortage and Covid situations

This is my fourth car from Lookers and I have been very pleased with all of them. Your salesman Thomas Ponder made the transaction a very easy and satisfactory purchase.

No thank you

Service was excellent . Andy Marshall kept me fully informed

The representative I saw,Danny ,was very helpful.