Lookers Ford Chelmsford
4.6/5
4.6 /5
1,980 Verified Reviews
2 Argyll Rd, Chelmer Village, Chelmsford, Chelmsford, CM2 6PY, GB
01245 247247
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,980 Verified Reviews
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4.0/5
4.0 /5
Poor communication from rest of sales team when the sales executive I was dealing with had day off making it a rush to transfer bank details. I had to contact the person I was dealing with myself on his day off.
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5.0/5
5.0 /5
Reception staff were friendly, professional and helpful.
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5.0/5
5.0 /5
Efficient reminder and booking system. Had to change date, but got through easily. Booking in of car was fine, as was collection. All paper work on collection of vehicle was talked through very efficiently. Appreciated video of inspection. Hope that car collection and return is re-introduced after Covid.
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5.0/5
5.0 /5
Clear information given throughout the service process. I really appreciate the telephone call to say my car is ready to collect.
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5.0/5
5.0 /5
Excellent customer service from all the staff.
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5.0/5
5.0 /5
Was very good and professional
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5.0/5
5.0 /5
A very professional and efficient service from Paul throughout the sale process with excellent communication at all times. He explained everything in clear and concise detail, was very accommodating at all times and a pleasure to deal with. Would have no hesitation in returning to Paul for our future business.
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4.0/5
4.0 /5
Regular car service and as previously completed in a reasonable time with no problems. Interface with desk staff courteous and trouble free as usual.
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5.0/5
5.0 /5
The service dept were very pleasant and helpful and there were no problems of issues .
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5.0/5
5.0 /5
Our sales man danny was so helpful and made spending a lot of money very easy