A very friendly & helpful reception when both booking & when the car was brought in for service. Everything carried out & quickly. Very pleased. Thanks.

The service I received from Lookers was brilliant. Danny Batchelor the salesman who helped me choose a car was great. He trawled through the used cars available, after listening to what I was looking for. He allowed me to browse the cars which might suit my criteria in my own time, no pressure was applied, it was totally my own decision and he kept me informed from the start of the process to the time I went to pick my new car up. He answered all my questions in laymans terms, helped me with the tax, log book etc and didn't make me feel like a 'ditsy woman' . I can't praise Lookers enough - they were brilliant.

handled service efficiently and car ready on time

Good service by staff

top experience, Harrison was an excellent representative of Lookers.

Fast service with no issues

Very good service from Lookers staff, work was completed promptly.

From my initial enquiry of the vehicle until completion of purchase and delivery of my new car, the salesman was very professional and courteous. His willingness to answer all of my questions in a clear, precise and relaxed manner gave me the confidence that I was dealing with a company with a good attitude to customer service, and that I was buying a quality product at a great price. I have no problem in saying that Arnold Ferridge at Chelmsford is a credit to Lookers and I have no problem in recommending anyone interested in buying their next car to go to Lookers first, thank you for your excellent service and thank you for finding me the perfect car for me.

Paul goes above and beyond every time

Great service as always especially in the unusual circumstances at the moment. Buying our new car was very easy and we had the peace of mind that all the paperwork was digital, meaning we had to spend less time in the showroom, although we felt perfectly safe with all the measures in place.