I was disappointed in the quote process where my first quote received was substantially more than my daughter's which was for an identical vehicle. Luckily I was able to compare the quotes and at the end of the process get a more realistic quote. I feel that it is in both parties best interests to put the best offer on the table at the start as I was very close to contacting another dealer for a quote, but was happy to proceed once I had received the revised quote.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Professional sales team, giving the customers excellent service.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Great service, very clear and not pushy
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
My judgement
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Tim was very professional and courteous in his approach from our initial sales meeting right through until handover. He patiently guided me through the controls on the car (first new car in a decade so essential for a techno-dinosaur like me!) and advised me I was free to contact him with any queries or concerns
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Good experience start to finish. Craig was great but also anyone I spoke to when I called was helpful and knowledgeable, they didn’t ever fob me off because it wasn’t their sale.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Tim was very helpful from start to finish, very professional, I reached a great customer experiance
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
comfortable environment while waiting car return after wash.
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
Ease of booking is excellent and all follow ups were spot onNo problems with the service itself, not so sure about an attempt to upsell a new alloy wheel with a 100% markup
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Best experience from Start to finish. Any questions quickly answered to put my mind at rest
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was disappointed in the quote process where my first quote received was substantially more than my daughter's which was for an identical vehicle. Luckily I was able to compare the quotes and at the end of the process get a more realistic quote. I feel that it is in both parties best interests to put the best offer on the table at the start as I was very close to contacting another dealer for a quote, but was happy to proceed once I had received the revised quote.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Professional sales team, giving the customers excellent service.
Verified User
•
Sep 3, 2024
5.0/5
5.0/5
Great service, very clear and not pushy
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
My judgement
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Tim was very professional and courteous in his approach from our initial sales meeting right through until handover. He patiently guided me through the controls on the car (first new car in a decade so essential for a techno-dinosaur like me!) and advised me I was free to contact him with any queries or concerns
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Good experience start to finish. Craig was great but also anyone I spoke to when I called was helpful and knowledgeable, they didn’t ever fob me off because it wasn’t their sale.
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Tim was very helpful from start to finish, very professional, I reached a great customer experiance
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
comfortable environment while waiting car return after wash.
Verified User
•
Sep 2, 2024
4.0/5
4.0/5
Ease of booking is excellent and all follow ups were spot onNo problems with the service itself, not so sure about an attempt to upsell a new alloy wheel with a 100% markup
Verified User
•
Sep 2, 2024
5.0/5
5.0/5
Best experience from Start to finish. Any questions quickly answered to put my mind at rest