Simple service, no problems as usual

Always good service. No complaints. However a little pricey.

From our first viewing through to our purchase we we’re kept informed at all stages Craig the sales executive was very professional in his handling of the sale he informed us of us on all options & packages that were open to us ie servicing & extended warranty

Craig was great, very informative, proactive, patient and friendly. A good experience. I would also like to give very positive feedback about Harry, who we met three times before Harry moved roles and we met Craig. Similar to Craig, Harry was positive, listened very well, made proactive suggestions and his follow ups were timely and not pushy. Both Craig and Harry represented Lookers very well and I would recommend them and Lookers as a company to friends and family. Thank you.

Danny was really helpful and knowledgeable on the packages we added on, made the process stress free. Also very understanding as had some personal issues but he worked with us about changing times to view the car and then to pick it up. I will definitely recommend lookers Ford Chelmsford to my friends and family.

I saw the car on the Sunday by Tuesday Pm I was driving my new car home, Craig Davidson was excellent in helping me though the whole process and any issues I had he has or is still dealing with. Can't Thank you guys enough.

Danny was very friendly, knew his stuff and gave me a full run down of the car and how each feature works.

I bought a car from Lookers and two weeks later the battery died and I had to be rescued by tha AA under warranty. The car was fixed and road tested quickly and efficiently the next day.

Paul Castle was fantastic from start to finish. I’ll be back in a few years to trade in and get something new with Lookers Ford Chelmsford.

Fantastic service all the way through