We had very polite pleasant service throughout the buying process. Things explained well at all stages.
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Pleasant staff and work carried out efficiently
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Friendly staff, honest and nice free coffee too!!
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Dealing with Emma and Paul on the deal for my Puma ST was very easy. Great px price and also a good discount on my new car too.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Easy to useVery efficient and friendly staff
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Craig was extremely supportive and made the whole process very straightforward.
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
Excellent professional staff. Always very friendly
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
The handover was reasonable although I had to point out that the rubber mats that I had ordered and paid for were missing and it took a while for them to be located at another building across the road. The salesman, Paul, took us through the paperwork and set up Ford Pass on my phone for me and this all went smoothly. In retrospect I feel that I wasn't given a fair price for my trade in vehicle that I now think was worth much more than I was offered. I feel aggrieved about this although I am very happy with my new vehicle.
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
The overall service was extremely good. The only issue I have is the the survey hasn't appeared on the Ford Pass app yet. I chased this up today so hopefully that will be corrected.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
We had very polite pleasant service throughout the buying process. Things explained well at all stages.
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Pleasant staff and work carried out efficiently
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Friendly staff, honest and nice free coffee too!!
Verified User
•
Mar 19, 2024
5.0/5
5.0/5
Dealing with Emma and Paul on the deal for my Puma ST was very easy. Great px price and also a good discount on my new car too.
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Easy to useVery efficient and friendly staff
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
Craig was extremely supportive and made the whole process very straightforward.
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
Excellent professional staff. Always very friendly
Verified User
•
Mar 18, 2024
5.0/5
5.0/5
The handover was reasonable although I had to point out that the rubber mats that I had ordered and paid for were missing and it took a while for them to be located at another building across the road. The salesman, Paul, took us through the paperwork and set up Ford Pass on my phone for me and this all went smoothly. In retrospect I feel that I wasn't given a fair price for my trade in vehicle that I now think was worth much more than I was offered. I feel aggrieved about this although I am very happy with my new vehicle.
Verified User
•
Mar 18, 2024
4.0/5
4.0/5
The overall service was extremely good. The only issue I have is the the survey hasn't appeared on the Ford Pass app yet. I chased this up today so hopefully that will be corrected.