Harry was his usual helpful, friendly and professional self. He explained that the alloy wheel had been reconditioned, and took time to explain all the instruments to me. I am very happy with my experience at Lookers. I also had contact with the manager, Steve, who was also very good. I have previously worked in sales and customer service so I know what good customer service looks like, and these guys nailed it.

Malik has been in touch with me daily sourcing the right vehicle for me but it seems I am too eager to change so will wait a few months until a couple of newer models arrive.

Very good service from Katrina Green.Car was delivered before the end of the month as promised.

Follow up call next day.

Great communication and service.

Prompt gave all relevant info pleasant staff

I found the online checkin very user friendlyAlthough a lot more work was required (I was sent a video of the inspection as it took place with all the different meter readings) the repairs were dealt with very quickly and efficiently. All new parts and tyres were sourced and fitted within the day. Although it was far more expensive than I had budgeted for I do now have a safe MOT compliant car for which I am very grateful.

All information given, very smooth and straightforward

Polite, informative and efficient

Very good service by all the staff I encountered. Clean and modern showrooms and service area