A mistake was made when my vehicle was ordered and as such the specification of the vehicle delivered don’t make expectations. However the team went above and beyond to try and rectify things.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Very friendly and helpful service from Paul Castle
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Great reminder, easy to book, kept updated, helpful with good explanation
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Efficient check in process, very prompt turn around on pre-booked while you wait service & efficient customer payment area.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Your patience when I was late arriving to pay and pick up the car.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Excellent customer service,a pleasure to deal with.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Excellent service as always .Car was clean and ready on time stress free way to buy a car and good trade in price
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Handover was very professionally done
Verified User
•
Feb 26, 2024
4.0/5
4.0/5
Overall the experience was good.However it would have been a lot better for me. as I am a one car household, if you still offered to collect and drop back my car.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
The whole process was very easy, no problems, no fuss and I was kept informed throughout the day.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A mistake was made when my vehicle was ordered and as such the specification of the vehicle delivered don’t make expectations. However the team went above and beyond to try and rectify things.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Very friendly and helpful service from Paul Castle
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Great reminder, easy to book, kept updated, helpful with good explanation
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Efficient check in process, very prompt turn around on pre-booked while you wait service & efficient customer payment area.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Your patience when I was late arriving to pay and pick up the car.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Excellent customer service,a pleasure to deal with.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Excellent service as always .Car was clean and ready on time stress free way to buy a car and good trade in price
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
Handover was very professionally done
Verified User
•
Feb 26, 2024
4.0/5
4.0/5
Overall the experience was good.However it would have been a lot better for me. as I am a one car household, if you still offered to collect and drop back my car.
Verified User
•
Feb 26, 2024
5.0/5
5.0/5
The whole process was very easy, no problems, no fuss and I was kept informed throughout the day.