Cust is looking too cancel his warranty which is now 7 days old. Cust purchased the warranty by mistake as the vehicle is covered by the manufacturers warranty.
Verified User
•
Jan 16, 2026
I was happy with your service, I had a follow up telephone call, I tried to answer on line but without success.It's too much trouble for an old brain like mine, sorry!Thank youF. Eric Rowland
Verified User
•
Jan 15, 2026
Great service
Verified User
•
Jan 14, 2026
I have already made a complaint early December. The manager contacted me to say he will deal with my complaint, nothing has been done. I've since discovered the fluid levels are low on the car i purchased end of November.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Found the most beautiful car getting all the paperwork sorted and i could get the car in two weeks then was told i couldnt get it as DLA had changed toT A was so gutted plus the gearbox had just gone so costing me £2200 to get it fixed so stayed home and cryed all week thanks james xx
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Abi was really helpful and talked me through everything I needed to know and more
Verified User
•
Jan 12, 2026
Staff efficient as usual and explained problems clearly. Very happy with service which I have been using for 11 years now.
Verified User
•
Jan 3, 2026
Car went in for oil leak 2/1/26 in VHc visually both drive seals leaking price quoted £542.71 (leak was reported on previously)price agreed. Previous to this 1/9/25 car went in for replacement wet belt cost £2000 told of same leak £215.00. Upon collection of car was told price was £720.41 which I was unprepared for. Upon query this was told it was diagnostic, but this was same leak from before.
Verified User
•
Dec 29, 2025
I need to bring the car back .Part of the service you changed the odour filter and I can only assume you let something in the vent because it's making a loud flapping sound , I've had to listen to this driver over Christmas, and to be honest very disappointed.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Cust is looking too cancel his warranty which is now 7 days old. Cust purchased the warranty by mistake as the vehicle is covered by the manufacturers warranty.
Verified User
•
Jan 16, 2026
I was happy with your service, I had a follow up telephone call, I tried to answer on line but without success.It's too much trouble for an old brain like mine, sorry!Thank youF. Eric Rowland
Verified User
•
Jan 15, 2026
Great service
Verified User
•
Jan 14, 2026
I have already made a complaint early December. The manager contacted me to say he will deal with my complaint, nothing has been done. I've since discovered the fluid levels are low on the car i purchased end of November.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Found the most beautiful car getting all the paperwork sorted and i could get the car in two weeks then was told i couldnt get it as DLA had changed toT A was so gutted plus the gearbox had just gone so costing me £2200 to get it fixed so stayed home and cryed all week thanks james xx
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Abi was really helpful and talked me through everything I needed to know and more
Verified User
•
Jan 12, 2026
Staff efficient as usual and explained problems clearly. Very happy with service which I have been using for 11 years now.
Verified User
•
Jan 3, 2026
Car went in for oil leak 2/1/26 in VHc visually both drive seals leaking price quoted £542.71 (leak was reported on previously)price agreed. Previous to this 1/9/25 car went in for replacement wet belt cost £2000 told of same leak £215.00. Upon collection of car was told price was £720.41 which I was unprepared for. Upon query this was told it was diagnostic, but this was same leak from before.
Verified User
•
Dec 29, 2025
I need to bring the car back .Part of the service you changed the odour filter and I can only assume you let something in the vent because it's making a loud flapping sound , I've had to listen to this driver over Christmas, and to be honest very disappointed.