Well disappointed as ford has stopped doing bumpers to help people who don't have the money to pay all in one for repairs.I had to get rid of my car as it was becoming a money pit for every time we took my car to ford I was looking at extortionate mechanical prices, probably more so labour charges.Half the things wrong with my car had been done the previous year, my folder was never looked at.But it's all too late now as I had to go and buy another car, they really need to look at labour charges as I know parts can be bought cheaper elsewhere that are still ford parts!, otherwise it would be illegal for places to sell ford parts!The videos are good too and appreciate phone calls.Yes I will be with ford again regards to my service plan, as the MOT and service is ok.Unless help is given to people like me I may end up finding someone or somewhere to do work if needed on this next car for me.

Because you’re represent at lookers came across very well unfortunately I didn’t buy at this time because of the tax bracket Abbey was very good thx

The first car we viewed was an ex demo in terrible condition, not as shown on the website. I would have given a lower score however the salesperson, Abi, was very helpful and professional during our visits.

Sorry for the delay in responding. I'm afraid I have been dashing around a bit lately.The salesman who helped me was Craig Staniland. I found him very helpful, but without being pushy. More than happy with the service of Lookers.Carol Binks

They never got back to me

Greedy mugs shit p/x price

I very much appreciated the courtesy shown by your Service Reception staff on FridayOctober 10. The gentleman who checked me in and on departure kindly collected my car together with the young lady who gave me advice on connectivity with the steering wheel technology. At 91, the help they gave me was exceptional.Thank you,Colin Anthony

The assistant Abi, was very helpful throughout

Dear Sir/Madam,On 11 January 2024, the Financial Conduct Authority launched an investigation into unfair historical motor finance commission arrangements. This has made me aware that I may have been caught out by this unfair practice. As I had a finance agreement with your firm, I am writing for clarification on the following two requests:1. A request for information you hold on my behalf. I would like to ask if my finance agreement with you (details below) had any form of discretionary commission arrangement between you and the broker / car dealer or any other entity involved in the transaction. If it did, I request you inform me within one calendar month of the date of this communication.For the sake of clarity, this first request is purely for information and is not a complaint or expression of dissatisfaction, and is not subject to the FCA’s pause. If there is failure to comply with my request, please treat this request as a data subject access request under the Data Protection Act 2018/GDPR.2. If there is/was a discretionary commission arrangement in place in relation to my finance agreement with you, I request you treat this communication as a formal complaint arising out of the commission arrangement and the fact it was not adequately disclosed at the time it was taken out. The complaint should be treated as being made on the date of this communication. Please confirm to me within one calendar month that you have done so.Details that may help you find my policy:Name:Jamie lyonsDate of birth:28/Oct/1989Current address:33 Selsey AvenueVehicle number plate(s):EO70DWNWhere/When I bought the vehicle:Lookers (09/Aug/2021)Yours sincerely,Jamie lyons

Got back go me and was very Helpful