Malik was very helpful, and went above and beyond when there were issues with insurance.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Simple to use but took two attempts for system to work and acknowledge the booking including my Ford discount voucher sent to meGood customer service interaction prior to service. Service complete as expected and mini video sent. Answered all my questions and digital service record updated. Thank you
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I always feel I have good service and my car was booked in quickly
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
ease of use, fairly clear to understand and straight forward.good service and quickly repaired, good communication. only 4 stars as the complimentary valeting was not carried out, which meant the alloys still had grease on them when i collected the car. as i have just cleaned the car a few days before it was dirtier than when i dropped it off.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
All good except promised clean was missed.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
User friendly and efficientEase and efficiency of process, very friendly staff and peace of mind that the service has been completed and explained in detail.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Very good communication and a pleasure to buy from
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Very easy to use.Front of house staff very friendly and efficient.Thought the video being sent of the brakes/tyres being checked was fantastic!Slightly more expensive for MOT than others but definitely worth it for the attention to detail/video
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Malik was very helpful, and went above and beyond when there were issues with insurance.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Simple to use but took two attempts for system to work and acknowledge the booking including my Ford discount voucher sent to meGood customer service interaction prior to service. Service complete as expected and mini video sent. Answered all my questions and digital service record updated. Thank you
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
I always feel I have good service and my car was booked in quickly
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
ease of use, fairly clear to understand and straight forward.good service and quickly repaired, good communication. only 4 stars as the complimentary valeting was not carried out, which meant the alloys still had grease on them when i collected the car. as i have just cleaned the car a few days before it was dirtier than when i dropped it off.
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
All good except promised clean was missed.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
User friendly and efficientEase and efficiency of process, very friendly staff and peace of mind that the service has been completed and explained in detail.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Very good communication and a pleasure to buy from
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Very easy to use.Front of house staff very friendly and efficient.Thought the video being sent of the brakes/tyres being checked was fantastic!Slightly more expensive for MOT than others but definitely worth it for the attention to detail/video