Excellent communication from start to finish. Lovely staff

Good advice and actions always carried out and I was kept well informed.

We are very pleased with our new ford Puma ST. Although we had an initial issue with not being able to get the deal we wanted, by laying down a deposit we managed to eventually get the deal we wanted.

Katrina was very friendly, helpful and knowledgeable regarding our new vehicle, its features and accessories.

Best sales experience to date, so thorough and professional

Really good experience, paul castle was great from start to finish.

Found online really easy.Excellent service & great to see what’s going on with the video.

Katrina Green was excellent at customer service at Chelmsford Ford lookers an explained everything I needed to know

we were given full explanations of operating procedures (although we are not tech minded)

Because staff are friendly and helpful. Everything I said that needed done was sorted as asked. I was informed every step and staff r helpful with drop off and pick up of van . Understanding I have a disabled child and they fit in drop off and pick up around her school hours . Thank u for giving the van a clean to . Only thing that would be more helpful is if the van could of been picked up and dropped off but understand there wasn’t a driver available to do so and like I said they arrange so I can leave the van overnight and pick up next day . I’m called also to say everything is ok and van passes as well as emails . And again staff r always friendly and helpful, all off them , I wanted to highlight that bit twice !!