Lookers Ford Chelmsford
4.7/5
4.7 /5
1,928 Verified Reviews
2 Argyll Rd, Chelmer Village, Chelmsford, Chelmsford, CM2 6PY, GB
01245 247247
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,928 Verified Reviews
5.0/5
5.0 /5
Sales lady was very friendly and helpful.

5.0/5
5.0 /5
Excellent customer service constantly kept in touch with status of vehicle friendly staff highly recommend

5.0/5
5.0 /5
Katrina Green, our Sales Executive, was extremely professional, knowledgeable and attentive to our new car sales experience.Katrina made the mundane but necessary, form filling as seemless a process as was in her control!Thank you very much for a great customer service.I am certainly enjoying my new car, albeit I'd rather not have to let my children in the car, which will inevitably make it dirty! Ha ha!I am certain we will see you again.

5.0/5
5.0 /5
Quick efficient service. Professional welcome and discharge of car on completion. All made very straight forward.

5.0/5
5.0 /5
The issue with the window was sorted and the ambiguous recall letter from Ford regarding potential issue with my car was explained in full.

5.0/5
5.0 /5
Very courteous staff and informative during work on vehicle

4.0/5
4.0 /5
Service Receptionist Richard was brilliant.Rang me once the issue was identified and the delay there would be with parts from Ford.Initially no Courtesy car free, but he found one by the afternoon.Dropped a Star as when I called I asked for the SYNC to be updated, but this is a chargeable matter even when in Warranty, despite the fact that it does not work properly without being updated.

5.0/5
5.0 /5
Because everything was done to get me back on the road in good time

5.0/5
5.0 /5
As always - very helpful staff and good service

5.0/5
5.0 /5
The whole car buying process went very smoothly. Staff were very courteous and put the customer first.