Lookers Ford Colchester
4.9/5
4.9 /5
1,613 Verified Reviews
61 Magdalen St, Colchester, Colchester, CO1 2JU, GB
01206 225355
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,613 Verified Reviews
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5.0/5
5.0 /5
A very professional company with excellent staff
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2.0/5
2.0 /5
On arrival we was excited to see and test the car we hoped to purchase and maybe take home. Sales man was polite and showed us the car, I started the car and I thought the engine did not quite sound right🤔 . I pointed this out the the sales and he agreed but responded I’m not sure what it is. He suggested we could still take the car for test drive so we did. We stopped after a short time to listen to the engine and the noise was still there. Based on our uncertainty concerning the noise we left disappointed. I would have thought when you have booked an appointment at a certain time to see a car you would expect checks have already been done. If they had been we would not had a waisted journey.
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5.0/5
5.0 /5
Very impressed with George ,the way he dealt with the matter
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2.0/5
2.0 /5
Asked a simple question and it was ignored and the heavy sales tactics started. Had to ask a further twice before I got the answer. I was enquiring about a explorer on Autotrader and if PCP was available. In the end I just said I was now fixed up, this didn’t even get a friendly response, just ended the conversation. I will go elsewhere but at least it stopped those nonsense communications that didn’t help me with my original query.
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5.0/5
5.0 /5
Thorough and helpful
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4.0/5
4.0 /5
Polite, non pushy sales lady
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4.0/5
4.0 /5
Very helpful but just couldn’t find the car that I required
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1.0/5
1.0 /5
Mitch – Lookers sales man for second hand cars. January 2026 He had a nice manner about him, pleasant and cordial until he thought he wasn’t getting his finance commission and then he changed. • He didn’t call me or tell me he had sent the quotes. • Changed his tone and greeting on the phone. Not directly rude but it felt unpleasant. • Didn’t call me back with further information. He has now ghosted me which is very rude and has done a lot of damage to Lookers and Fords. You have also lost the sale of a car. I hadn’t decided between a new Puma or a second hand one, now I am definitely not getting either from you.
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5.0/5
5.0 /5
Oliver was interested in our enquiry, was helpful and courteous.
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1.0/5
1.0 /5
Not a fair deal offered. Didn't like the way we were dealt with. Went to another Lookers and the total experience totally different and positive.Bought a car from them and would definitely go back to buy future cars.Would not go back to Colchester.