Initially I tried to contact b through online chat which was extremely slow. Then Alan stepped in and he was extremely helpful. Also involved were George and Emma. However I gave them all the details including my monthly budget. But all the prices I got back were way over tbat figure and therefore disappointingly I was unable to accept any of tbe deals provided. Lastly I thanked all of them for their involvement, but never heard from them.

Awful

The consultant who we met, Ben MacMahon, we extremely helpful, very professional in his approach and provide good advice. He was knowledgeable with the products and the car and help walk through the process and selecting the right car based on our requirements. Ben is an asset to the dealership and we’re grateful for his time and expertise.

Was made to sit and wait for nearly half an hour meaning I didn’t have a lot of time to test drive the car, I felt like nobody was looking at me and was only treated with dignity once I’d come back from the test drive.

Very helpful. We just decided to go for a different car

Easy to get an appointment, received a reminder, test drive went smoothly, salesperson (George) was good to deal with

Sales guy was very friendly and seemed like a genuine nice fella answering all my questions and nothing seemed to much trouble

Excellent service and understanding despite my own indecision at this time. I am sure I will be purchasing a kuga from Lookers in the future

Frankie gave me both the time and knowledge I was looking for.

My phone enquiry was picked up very quickly and dealt with in a no nonsense approach (at my request). On this occasion the car was sold prior to my decision but I would highly recommend Peter Eldred for his more than fair car trade in appraisal.