Lookers Ford Colchester
4.9/5
4.9 /5
1,599 Verified Reviews
61 Magdalen St, Colchester, Colchester, CO1 2JU, GB
01206 225355
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,599 Verified Reviews
5.0/5
5.0 /5
Had no issues and I found it easy to use. Easy to book a service. Friendly and courteous staff. Good, clean, facilities.

5.0/5
5.0 /5
initial booking which obviously suited me was immediately changed to an unacceptable time which i found annoying initial issue with booking on online but all sorted on the day very concise

4.0/5
4.0 /5
Quick and easy process and simple to understand. Great welcome and a quick and speedy service

5.0/5
5.0 /5
Professional and supportive service. Purchased many vehicles over the years both me and my husband.

5.0/5
5.0 /5
Lee was great. Was nice to have the offer of a bumper payment to spread the cost. Would recommend.

5.0/5
5.0 /5
On the way to my appointment for my MOT I had an accident which I thought would mean my test wouldn't be able to go ahead due to the front wing being almost touching the wheel. I explained this to the service staff and Andy came to look at the damage. With my agreement he was able to pull the wing away which meant that, after he consulted with one of the MOT testers on site, my test was able to take place. It passed with a clean bill of health, I'm glad to say. First class service from Andy in particular and the service reception staff in general.

5.0/5
5.0 /5
Meeting up with Francesca again who organised our previous Kuga lease at Sudbury - she was as efficient and friendly as she was back then . Everything went smoothly and she acted quickly upon a car which met our specification which was at the factory

5.0/5
5.0 /5
The member of staff who greeted me and then, once I was collecting my car, was dealing with me, was very friendly, patient and informative. He was happy to address all my concerns and was able to advise. Also, I was pleasantly surprised that my visit was treated as post-sales check. Excellent service!

5.0/5
5.0 /5
Easy to use and navigate. Whilst we needed unforseen and unexpected Work, Lee kept us fully updated throughout the process. Great Customer Service and dealt with professionally and quickly.

5.0/5
5.0 /5
Very please with the service friendly and helpful .