I was impressed by the friendly and professional manner of the service team member who dealt with me...he was helpful friendly...and felt quite at ease dealing with him...his name was...lee rumsby...thankyou

The video is a good idea but there was too much background noise in the workshop and this spoilt the audio experience.

I waited for my vehicle to be worked on at my own request and I was looked after by the staff impeccably.. I was given all information on my vehicle, I was looked after very well, being given tea or coffee through my wait. Very friendly staff, pleasant surroundings and comfortable chairs with reading magazines at hand.I was 100% Satisfied with my treatment.Thank you.Mr L J Plcton

Explanation of expected time fore readiness after service and MOT would have helped

The Lady at the dealership who helped me was excellent

Staff at the service depot were all polite and efficient. The turn round time was very quick and the courtesy car was well presented . Good service all round Well done . ( Severalls trading estate depot Colchester)

All Good Thanks

Well I would of returned but when I phoned and spoke to customer service and told them that since having my car back the stop start is not working and they said it could be my battery but didn’t my car have a health check so surely they would of picked that up and said your battery low.

The service that I received from Ben Hastings was 10/10. There was no pressure to accept any of the extras ( like service plan etc… ) even though I did have all the extras.My partner was so pleased with the service I received he actually went to Ben to buy a car for himself.

Everybody we spoke to at Lookers Colchester were very helpful with our purchaseHope to continue our business here in the future