Very efficient and all as booked Very good service however my vehicle has never been cleaned when serviced, I could see from the vehicle status tracker that it should be cleaned.

The service was easy to arrange, the actual work was completed in excellent time and I was pleased with the outcome. A professional service all round.

Easy to use Had a problem with Transit, rang branch and was sorted within 1hr

I have a mechanical and commercial customer service background and the Lookers team deliver what you need when you need it with no fuss. Friendly, helpful, knowledgeable people who provide a great service. A seamless process that gets the job done.

My recent experience with Jordan at Lookers Ford left me thoroughly impressed. Jordan's dedication to providing comprehensive information about the vehicle I was interested in truly stood out. Upon arriving at the dealership, I was greeted by Jordan's warm demeanor and genuine enthusiasm. He quickly assessed my needs and directed me to the vehicle that matched my criteria. Throughout the entire process, Jordan expertly walked me through all the features and specifications of the car, leaving no stone unturned. What impressed me the most was Jordan's in-depth knowledge of the vehicle. He didn't just recite a list of features; he took the time to explain how each feature worked and how it could benefit me as a driver. From the advanced safety systems to the innovative technology, Jordan made sure I understood everything about the car before making a decision. Furthermore, Jordan's approach was never pushy or aggressive. He patiently answered all my questions and encouraged me to take my time in exploring the vehicle. His professionalism and genuine interest in helping me find the right car were evident throughout our interaction. Thanks to Jordan's thorough explanation of the features, I left the dealership feeling confident and informed about my potential purchase. Even if I didn't end up buying the car that day, I felt grateful for the valuable insights Jordan provided. His knowledge, professionalism, and dedication to customer satisfaction make him a standout car salesman.

Staff were helpful.

Really pleased with the service and help your representative Lee is always helpful and pleasant Shame not more representatives like him this is why I have scored him

Competed the recall very efficiently

I booked a time and date online and it was confirmed, but then someone rang to say there had been a mistake and the time and date had to be rearranged. That was OK but I could just have rung in the first place. Everything went to plan and I got my vehicle back on time and cleaned! Thank you

Jade ran through everything with me to ensure I was confident before I left the dealership.