Lookers Ford Colchester
4.9/5
4.9 /5
1,599 Verified Reviews
61 Magdalen St, Colchester, Colchester, CO1 2JU, GB
01206 225355
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,599 Verified Reviews
5.0/5
5.0 /5
Very attentive and great service as I am disabled helped me with coffee Very Polite and Caring

Verified User
Mar 18, 2024
5.0/5
5.0 /5
Excellent service from Alan Chandler found my perfect vehicle

4.0/5
4.0 /5
Nice customer service whilst waiting for a full service

Verified User
Mar 18, 2024
5.0/5
5.0 /5
Fantastic customer service

5.0/5
5.0 /5
Nothing else to add very good service Good service was told on every stage the car being check over, what makes exceptional was the vidio you sent

4.0/5
4.0 /5
The customer facing members of staff were extremely pleasant an helpful, they were even able to arrange a courtesy car for me last minute over night due to living so far from the garage. This being said I was quoted wrong for potentially having 2 tyres installed. The car was also returned to me unwashed when i requested it to be when asked at drop off. I wouldn't have minded but they had my car for 2 days so I'm sure someone had 10 minutes to ensure it was returned to me well.

5.0/5
5.0 /5
Easy to use Quick and easy check in and collection service

Verified User
Mar 15, 2024
5.0/5
5.0 /5
Very efficient

4.0/5
4.0 /5
Fast turn around in reception at both drop off and collection. Friendly staff. Updates on progress and call to collect. Courtesy car available quickly with offer of familiarisation with controls plus was clean inside and out. Only reasons for not giving 5 stars were that the courtesy car was practically out of fuel (60 miles to empty) and my car didn't get cleaned (don't expect it, but it's always a plus if it's done).

5.0/5
5.0 /5
Excellent service as always!