Only gave me quote on one vehicle

Excellent service. Having to wait for advise from accountant on how to proceed with purchase

Hi left few messages for MitchellHad one email but could not reply on itSent from my iPhone

I took my Ford Edge X6CBW in to Lookers in Newcombe Way Severalls Colchester for a recall on the brake hoses as advised by Ford it had to be a dealership. I also booked for an MOT to be carried out during the visit. It took 6 1/2 hours before my car was ready to collect. On inspection it had a paint chip and scuffs on the bumper which I now realise is where the wheel cover (base of the boot) had been slid back across the bumper and then replaced causing the damage. I take a great deal of pride in my car and no every inch of it. I am so disappointed. Of course I cannot prove the bumper was flawless but I know it was. The drivers footwell was covered in brown footprints on the mat and in the back of the car and door side. Obviously no foot paper placed in my car. My car was spotless when I took it in and am now having to find a paint specialist to put right the bumper damage caused by Lookers. Needless to say I will not be returning in the future and I would advise anyone I know to avoid Lookers at all costs.

The vehicle is great but the service is poor the deal was the vehicle come with a full tankOf fuel after doing 20 miles the fuel light on the vehicle took 89 pound of fuel to topUp the fuel tank please send me fuel money as agreed when agreed the price of the vehicle

I was pleased with the experience with George and he tried his best find m a puma

The car wash dirty , not what I expected from a national main dealer and the windscreen had a bullet hole that had been repaired , not in the main line of sight but never the less distracting . Test drive was good , lets us have an hour ..the car was over priced compared to comparable cars ....apparently listed price is final ...walked away from the deal

purchased car on Saturday 16th May, purchased Gard-X as well as other products, had been dealing with Frankie and made her aware of a few stone chips and was given Premia Solutions contact details, they have advised that it is not and is stated in the T&C's to state this. has emailed Frankie since and she has advised customer to purchase a touch up pen and they will reimburse when the customer had requested it be cancelled. also raised the issue of floor mats advertised and it doesn't have them, was then advised to purchase them and they will reimburse, customer then wanting this is writing. Wanting the MDP either discounted by 50% or refunded in full.

Good

I enquired regarding a Ford Puma and was expecting a call back ( i had an email from your sales saying they would call) but i had no call . This was extremely disappointing as the car was what i was looking for and i was in a position to purchase. I have since gone elsewhere