Lookers Ford Colchester
4.6/5
4.6 /5
1,502 Verified Reviews
61 Magdalen St, Colchester, Colchester, CO1 2JU, GB
01206 225355
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,502 Verified Reviews
5.0/5
5.0 /5
Top service always willing to help

5.0/5
5.0 /5
good overall experience from start to finish i cannot recommend the sales staff enough who were very helpful, polite and professional.

4.0/5
4.0 /5
Everything went smoothly

5.0/5
5.0 /5
Excellent service friendly staff got our car fixed very quickly ,can’t praise them enough well done and thank you Lookers

4.0/5
4.0 /5
Very efficient and all as bookedVery good service however my vehicle has never been cleaned when serviced, I could see from the vehicle status tracker that it should be cleaned.

5.0/5
5.0 /5
The service was easy to arrange, the actual work was completed in excellent time and I was pleased with the outcome. A professional service all round.

5.0/5
5.0 /5
Easy to useHad a problem with Transit, rang branch and was sorted within 1hr

5.0/5
5.0 /5
I have a mechanical and commercial customer service background and the Lookers team deliver what you need when you need it with no fuss.Friendly, helpful, knowledgeable people who provide a great service. A seamless process that gets the job done.

5.0/5
5.0 /5
My recent experience with Jordan at Lookers Ford left me thoroughly impressed. Jordan's dedication to providing comprehensive information about the vehicle I was interested in truly stood out.Upon arriving at the dealership, I was greeted by Jordan's warm demeanor and genuine enthusiasm. He quickly assessed my needs and directed me to the vehicle that matched my criteria. Throughout the entire process, Jordan expertly walked me through all the features and specifications of the car, leaving no stone unturned.What impressed me the most was Jordan's in-depth knowledge of the vehicle. He didn't just recite a list of features; he took the time to explain how each feature worked and how it could benefit me as a driver. From the advanced safety systems to the innovative technology, Jordan made sure I understood everything about the car before making a decision.Furthermore, Jordan's approach was never pushy or aggressive. He patiently answered all my questions and encouraged me to take my time in exploring the vehicle. His professionalism and genuine interest in helping me find the right car were evident throughout our interaction.Thanks to Jordan's thorough explanation of the features, I left the dealership feeling confident and informed about my potential purchase. Even if I didn't end up buying the car that day, I felt grateful for the valuable insights Jordan provided.His knowledge, professionalism, and dedication to customer satisfaction make him a standout car salesman.

5.0/5
5.0 /5
Staff were helpful.