Lookers Ford Colchester
4.6/5
4.6 /5
1,502 Verified Reviews
61 Magdalen St, Colchester, Colchester, CO1 2JU, GB
01206 225355
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,502 Verified Reviews
3.0/5
3.0 /5
Not a very good walk round of the car, nothing of the inside shown, very poor

1.0/5
1.0 /5
All I wanted to do on the site was check the value of my current car and look at potential new cars, the website said I wouldn't be called but ive been bombarded with calls and messages and im fed up with it. I dont wish to be harrased every day just because you are desperate for a sale!

5.0/5
5.0 /5
Extremely helpful staff.

5.0/5
5.0 /5
The salesman was knowledgeable to was very helpful

4.0/5
4.0 /5
Easy to order. Good communication. Friendly experienced staff.

3.0/5
3.0 /5
It’s another Ford direct that’s been repaired

3.0/5
3.0 /5
IT WOULD HAVE BEEN FIVE STARS IF YOU HAD THE CAR I WANTED TO TEST DRIVE ALSO TOLD ME THERE WOULD BE ONLY A SLIM CHANCE OF YOU HAVING ONE TO TEST DRIVEPUMA ST THE LATEST MODEL

5.0/5
5.0 /5
Your sales executive George Day was extremely polite and professional, making us feel at ease straight away. We felt he had our best interests at all times. Unfortunately, we chose not to proceed with the purchase of a new vehicle but would have no hesitation in contacting George in the future should our position change.

collected the vehicle following factory recall to do with the panoramic roof. Collected the vehicle, bluetooth is no longer working. Tried everything possible connect to the car, but no one able to hear.Has to be booked in for additional repair. Booked in with Ford using the phone system 08-05 is the earliest appointment, or drop it off and work 30 miles home. The cust has a disabled wife and is unable to do without the phone working.

4.0/5
4.0 /5
Service by Mitch Shiels was exemplary, great video and communications - great sales execSecond person was not so good, poor video and communications. Car was also quite dirty so could not see state of the alloys as covered in brake dust etc, shud be cleaned prior to video and potential sale, so customer can see any potential marks under the dirt etc.Car price was also increased by £1000 a few days later which was off putting