Alan was great. Perfect communication and made me feel at ease and in control of my own decisions / choices the whole time. Highly recommend.

Just ensure that the car is in the same condition from when it was viewed. On collection we discovered new damage to the bodywork which was hugely disappointing. Richard was equally disappointed and did he best to have the repair made quickly. However, it definitely took all the excitement away. If we hadn’t already made the payment I would’ve chosen a different car from the branch.

We found James Raven an excellent caring salesman. He is exemplary in his work.

Ben really helped me to find a car that was affordable for me and went through everything in great detail. He went through everything in great detail and made sure I fully understood everything. He was very warm and welcoming and I would definitely recommend him and Lookers to other people. 5*!

My initial contact with the dealership was with a representative called Daiga who did a good job talking me through initial choices and options. I was able to settle on a vehicle and pick out the options I wanted. Daiga left the business and Jaime picked up where she left off. Jaime was great at communicating where we were with the order throughout the process. He always got back to me promptly to answer any questions I had. He was professional and knowledgeable throughout and a pleasure to work with. Please pass on my thanks. Oh, and the vehicle is great too! Thanks.

James was really helpful and explained things very well for me.

Jamie Powers was most helpful and where required explained in layman’s terms items I did not understand. At all times he kept me advised on how the sale and ultimately the handover was progressing.

We have purchased a number of cars from Lookers Colchester as we are very impressed with Peter Eldred and his team especially James Raven. They are at all times efficient ,knowledgeable and friendly.

Second time I have purchased a vehicle from this dealership and both times have had outstanding experience my sales person Jordan Eleodore was fantastic with his knowledge and kept me informed throughout the deal, many thanks.

Overall Excellent customer service experience. Thank you.