Front desk staff were very welcoming - online check in saved time and was easy to complete and the turnaround time for the work was very quick and thorough

The staff were good although I though giving my NI number was risky and wondered if this is common practice xx

Created by Mike, he was great, answered all my questions, very friendly and open.

Everyone is so pleasant

I have been a customer of Lookers Dunston for many years and always found the staff to be helpful and caring

Mike Davies was helpful and very courteous and friendly. My son on my behalf test drove a Focus which was excellent but we decided not to buy as boot too small but Mike was still very polite. Great customer relations and sorry it did not work out this time.

Very helpful and professional, high level of expertise, excellent customer service.

Syed explained everything fully about my Fiesta. He was very knowledgeable and professional, as well as being friendly and approachable. I am really happy about my purchase.

Overall experience was exceptional, I was greeted by Bradley Coyne and also the engineer who was allocated to my vehicle who explained everything in detail and reassured me and made me feel so happy as always and the reason why I always choose Ford Gateshead and always recommend to my family and friends if you want an experience? go no further than Ford.

Excellent service very friendly explained every step