Lookers Ford Gateshead
4.9/5
4.9 /5
1,673 Verified Reviews
Derwentwater Rd, Dunston, Gateshead, NE8 2TZ, GB
0191 460 7464
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,673 Verified Reviews
5.0/5
5.0 /5
Bradley ensured everything was prepared and took time to ensure my understanding of the features.

5.0/5
5.0 /5
Could not select date. All good

5.0/5
5.0 /5
It was efficient Because I had no problems with anything

5.0/5
5.0 /5
The staff were very helpful and kept me informed about the progress of fitting a new battery.

5.0/5
5.0 /5
Thorough run through of the car and it's features by an enthusiastic and helpful sales person who encouraged me to contact him should I have and queries or issues. The car was clean, fuelled and a small bodywork issue (scuff on the rear bumper) was repaired very well, no evidence the damage was ever there.

5.0/5
5.0 /5
I have been a customer of your company for several years now and I am very happy with the help I receive Always keep me informed on what car needs doing and very polite.

5.0/5
5.0 /5
Bradley got in touch with me and explained everything throughly.

5.0/5
5.0 /5
Excellent customer service, front office updates and engineer updates via call and txt, on time completion and reports are good

4.0/5
4.0 /5
They allow services to be booked without having to wait for service staff to answer the phone when they are busy. Excellent customer service and whilst the van had to be kept in ovenight, we were eventually contacted by the service team to explain why there was a delay. In resolving the Synch2.5 configuration, the rear view camera was left such that it did not display when in reverse gear and a new appointment has since been arranged for the resolution of that problem.

5.0/5
5.0 /5
Helpful staff Thanks Chris and Ellie