I took in my broken cover of the N/S wing mirror which had sprung off due to brushing driveway party fence whilst reversing. A member of staff came to inspect the damage and advised that two parts would need to be replaced ie. the cover and the bulb unit. After checking the price of these two items I requested them to be ordered. Two days later I was contacted and took my car back to your dealership for them to be fitted for a small charge. I was pleased with the quick delivery and service.

Efficient quick and good sales no jargon just straight to the point and very helpful in getting the car I wanted

Very friendly and efficient. The team in the front desk were super good. Thanks.

Service performed was quicker than expected due to having to fit it in as I made a late booking

I went in not holding out much hope on finding a car or really expecting to me inspired but Ellie was brilliant

No hassle from sales staff very helpfull

As usual excellent service from the whole team from the moment you walk through the door until you pick your car up excellent 👍

Mike went through all paperwork in detail and he made sure we knew and understood the cars different gadgets.

Everything was handled smoothly and efficiently.

Very happy with my customer service from Stephanie and Gateshead branch. Always helping and taking financial situation in accountability to help me choose my car. Amazing service from her! Unfortunately when I come to collect my car Stephanie was away on holiday which she informed me of. Bradley then took over from her and he was brilliant. Amazing Ford team!!!!!