Very courteous and explained everything very simply easy to understand

Good friendly handover with everything explained including controls of the vehicle. Made sure I was happy before I left.

Ease of booking in car for service.Just sign and hand over keys.Simple Every member of staff encountered is always very professional and personable.Always kept informed of progress during car service

Staff were very friendly and helpful from booking in to receiving the car back

Very efficient service and always was advised what was happening.

I booked a date which was then put back by 6 weeks as the slot I booked wasn’t really available. This shouldn’t really be allowed to happen Service staff were brilliant and very busy. Very professional and great customer service

From the beginning speaking to someone from the call centre to meeting Mike Davies our salesman we couldn’t have asked for better service, we were given all the information but never felt we were being pressured into something we didn’t need, We travelled from Scotland to Gateshead and would gladly do it again. Thank you for your great welcome and service, i love my new car.

Very user friendly Great service

Easy to use Friendly service from both the call centre staff and the staff on the service desk

I think the title was sel explanatory. Totally professional in everway (apart from the car park)