Only due to the internal condition of the showroom.

When I popped in I found Brad so welcoming and gave me some initial figures to give me an idea if car was affordable and just to confirm I returned a few days later to buy the car for my son. Excellent service

The staff member was excellent and very informative about the product that were looking at.I would gladly have bought the car but my wife said that she could not afford it.I will gladly come back if my financial situation changes.

Nathan very helpful and friendly.

The car executive was exceptional, she guided me through all options available and provided financial assistance to make sure decision on any purchase.

A number of weeks started looking into exchanging our Fiesta for Puma, sent initial enquiry to Lookers Gateshead responded promptly with video presentation from Cameron Beattie, sadly PX figure was very low unable to proceed with purchase. Since this Cameron has sent a number of follow up emails asking if we had found a vehicle and even attached links to vehicles presently for sale. We have since had a number of terrible customer experiences with Evan Halshaw, have to say what a difference between both companies.

friendly, helpful and not pushy

Very friendly staff and very helpful

All questions were answered to my satisfaction.

All questions we had were well answered by Brad! Test drive went well.