Lookers Ford Gateshead Service Centre
4.6/5
4.6 /5
1,476 Verified Reviews
Eslington Park, Dunston, Gateshead, Gateshead, NE8 2QU, GB
0191 460 7464
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,476 Verified Reviews
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4.0/5
4.0 /5
Didn’t realise that the price of hybrid cars where so expensive therefore it’s put me off at the moment.
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5.0/5
5.0 /5
I got my car as part of the Motability hire scheme. I am delighted by it. This is the 3rd Fiesta I've had. The spec is superb. The Lookers Motability expert, Paul, was superb at keeping me informed about the delays due to worldwide shortages. He also demonstrated the car thoroughly before I took charge if it.
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5.0/5
5.0 /5
This is the second car under motability we have had from Ford, and Paul has dealt with us on both occasions.He is friendly,polite and profesional and explains everything step by step. I look forward to my next visit in 3 years time when I renew thank you and paul for the excellent customer service.
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5.0/5
5.0 /5
Excellent service from all members of staff, especially Syed. Very helpful, pleasant staff.
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5.0/5
5.0 /5
Steph Curry was fab at the car handover explained everything about the car and the finance as that had changed due to a delay in the delivery of the car.
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5.0/5
5.0 /5
Cameron Beattie was the person I dealt with and all contact with him was very professional and helpful throughout the process. All communication and paperwork clear and easy to follow.
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5.0/5
5.0 /5
On this occasion I remained with our long standing franchise. The vehicle was similarly specified and the finance arrangement's almost identical. We will be looking to replace our other vehicle in 18 months and will definitely consider Lookers again.
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4.0/5
4.0 /5
I have been a long time customer of Ford and was disappointed with the extreme delays with the arrival of my car. It was nearly 1 year since I ordered with an expected delivery date of 1st September that then changed multiple times and eventually was delivered mid February. Even though this delay was annoying and inconvenient one member of the team went above and beyond to help the situation. Bradley Coyne was fantastic from start to finish the constant communication throughout and professional manner has made me look past the long wait. I will be returning to Ford after my three years and look forward to speaking to Bradley again.
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5.0/5
5.0 /5
Arnold Clark has an app that keeps track of everything to do with you car, mot, service etc.It also has a PCP mileage tracker, this was very useful.
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5.0/5
5.0 /5
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