Everyone of your staff were helpful not pushy .when I am ready to buy i will contact sales department.

I have been a loyal customer with Ford/Lookers at Dundton, Gateshead since 2003, and have purchased 10 vehicles which includes my brand new Ford Fiesta which I drove away on 31/10/2022 in Racing Green which is fantastic.Loyalty towards the team will never change because everytime I am so happy and conttent with the service I recieve which makes me feel so relaxed in knowing I am in safe and professional hands who have my best interest at heart and encourages me to always return to an organisation who go above and beyond their Job role, I also express my satisfaction with family, friends and work colleagues who always listen to what I say because they know I am genuine and full of praise for the whole team, once again to thank you for an overwhelming experience,

Very helpful salesman Cameron got us exactly what we were looking for

Mike Davies was extremely patient and did not put any pressure on me to buy products. This is maybe why I did! He was willing to stay late for me to collect the car. Thank you for your help

Very professional friendly service throughout, Mike was excellent in handling all questions and dealing with the purchase of my car. Thanks very much I will defiantly recommend Lookers.

I cannot praise Lookers Gateshead and Paul Pellegrino highly enough. I get my car through Motability and have some disability issues to cope with which can make things like this difficult. I used to get my vehicle from the Ford dealership in Sunderland but when that closed down I was told I needed to go to Gateshead or South Shields. I was concerned about the change but Paul Pellegrino made the whole process such a lovely experience. What a kind, helpful man he is. I hope he gets credit from Lookers for the way he treats his customers. I can say that he is the reason we decided to transfer to the Gateshead Lookers rather than finding somewhere in Sunderland, even though that would be more convenient for us for travelling.Just to point out I said 'yes' for 'were you offered a service plan' as 'no' made it sound as if someone just forgot but as it's a Motability car that is all included. Same as the finance/insurance question.Once again I would like to praise Paul and also mention the other lovely people there. They made us feel welcome and that nothing was a bother.Thank you Lookers and Paul.

The whole team that looked after me were exceptional.The best car buying experience i’ve had and I’ve had many cars!

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Jorge and Cameron were incredibly helpful and made the process stress free despite some hiccups on the finance companies end, even offering to drop the car off at my home free of charge! Incredibly happy with the purchase can't recommend enough!

The procedure of informing all finance issues is laid down by the authorities and nothing to do with Looker I suppose but it’s still very tedious.