Lookers Ford Gateshead Service Centre
4.6/5
4.6 /5
1,480 Verified Reviews
Eslington Park, Dunston, Gateshead, Gateshead, NE8 2QU, GB
0191 460 7464
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,480 Verified Reviews
5.0/5
5.0 /5
Friendly helpful staff who explained everything in detail

4.0/5
4.0 /5
The customer parking was poor as it was barriered off and any stranger to the dealership would have found it awkward to find parking space. A few temporary signs would have been helpful

5.0/5
5.0 /5
The car is running so much smoother since the service.

5.0/5
5.0 /5
When I returned the car to check a pulling to the right after I had changed tyres at another vendor it took 2 days to check the car and the status app wasnt always updated. Given covid issues, this is reasonable. The issue was resolved.

5.0/5
5.0 /5
Staff at reception were excellent.

4.0/5
4.0 /5
I was informed that it would take about 1 hour so I waited but it took 2 hours and then I had to ask if it was ready..

5.0/5
5.0 /5
Staff where excellent

5.0/5
5.0 /5
Service receptionists were very helpful, and friendly, and professional , five star service.

5.0/5
5.0 /5
I have decided future services will be done by Lookers Gateshead, for these reasons.Booking made for next day, very good information given about the car's conditions and what needed to be done via an email, so I did not feel rushed to agree and could consider my decision. I was surprised how reasonable the amount to pay was too. Overall very pleased with the whole experience.

5.0/5
5.0 /5
Polite, efficient & kept me informed every step of the way. I’m very pleased👍👍