Overall experience was exceptional, I was greeted by Bradley Coyne and also the engineer who was allocated to my vehicle who explained everything in detail and reassured me and made me feel so happy as always and the reason why I always choose Ford Gateshead and always recommend to my family and friends if you want an experience? go no further than Ford.

Excellent service very friendly explained every step

If it were possible i would give him 6 stars the man is a legend

Great service Customer service very good

Very smooth and informative

I took my car to your car dealership straight from a filling station because i thought I had fuel leak underneath as pointed out by a driver wating behind. The pump trigger kept disengaging allowing only a small amount of fuel out. An employee pointed out a drain hole were the petrol would escape with the nozzle not properly engaged. A health check was made and revealed no action was required until October's MOT.

Very straight forward and easy to use. On Arrival reception staff very friendly and informative.free tea and coffee which was really nice Great service done on time and video sent of health check. All in all excellent experience

Bradley was very helpful and extremely pleasant. Helped with setting the screens up and explained all the features of the car

Fantastic, very easy to use. My service was done , with no problems at all. Fantastic service

Excellent service!