Not a bad experience at all, syed the car salesman was friendly and helpful, just a shame we couldn’t come to a compromise for my part ex or the car I was looking at, but overall a nice friendly place to visit and no pressure from the staff
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
Paul at the Gateshead branch was pleasant throughout - offering advice on different models that would suit my husbands mobility issues. Communication was excellent from point of order to day of collection (which was alot quicker than we were advised so that was a bonus). After sales service also excellent. This is our 2nd new car from Ford/Lookers and I'd doubt very much I'd go elsewhere. Good service is a rarity lately so WELL DONE FORD LOOKERS GATESHEAD. Thank you from Mr and Mrs Wrightson in Sunderland
Verified User
•
Aug 2, 2022
5.0/5
5.0/5
Very helpful staff . The salesman was in training but we would not have k own until later on as he had a lot of knowledge
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
Bradley was really helpful and polite very nice young man thanks for your help Bradley with our motility car we absolutely love it
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
The team were excellent particularly cameron and sy - they were very patient with me to ensure I was very happy with my new car. Superb job and love my car. Thank you very much
Verified User
•
Jul 30, 2022
5.0/5
5.0/5
The service we received from Cameron Beattie and George was first class and if Lookers Ford had the correct spec in stock we would definitely purchased from your Dunston branch. Only contact me if you receive a Ford Fiesta Active X edition black hybrid with under 10000 mls and 2020/21.
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
Very knowledgeable staff who were approachable and answered questions in a manner I could understand (not blinded by jargon). From selection, ordering and time of delivery of our EcoSport we were kept well informed and delivery happened ahead of expected delivery date. Had car a few days now and thrilled with it. Happy to recommend.
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
A very professional dealership with helpful and knowledgable staff who dealt with our needs admirably. At every stage of the buying process we were impressed by the personal attention we received and the high degree of communication from the firm. In particular, Bradley Coyne, did his utmost to put us at ease with his expertise and friendly manner.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Staff i met all friendly to me and my wife Could not ask for better experience
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Not a bad experience at all, syed the car salesman was friendly and helpful, just a shame we couldn’t come to a compromise for my part ex or the car I was looking at, but overall a nice friendly place to visit and no pressure from the staff
Verified User
•
Aug 4, 2022
5.0/5
5.0/5
Paul at the Gateshead branch was pleasant throughout - offering advice on different models that would suit my husbands mobility issues. Communication was excellent from point of order to day of collection (which was alot quicker than we were advised so that was a bonus). After sales service also excellent. This is our 2nd new car from Ford/Lookers and I'd doubt very much I'd go elsewhere. Good service is a rarity lately so WELL DONE FORD LOOKERS GATESHEAD. Thank you from Mr and Mrs Wrightson in Sunderland
Verified User
•
Aug 2, 2022
5.0/5
5.0/5
Very helpful staff . The salesman was in training but we would not have k own until later on as he had a lot of knowledge
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
Bradley was really helpful and polite very nice young man thanks for your help Bradley with our motility car we absolutely love it
Verified User
•
Aug 1, 2022
5.0/5
5.0/5
The team were excellent particularly cameron and sy - they were very patient with me to ensure I was very happy with my new car. Superb job and love my car. Thank you very much
Verified User
•
Jul 30, 2022
5.0/5
5.0/5
The service we received from Cameron Beattie and George was first class and if Lookers Ford had the correct spec in stock we would definitely purchased from your Dunston branch. Only contact me if you receive a Ford Fiesta Active X edition black hybrid with under 10000 mls and 2020/21.
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
Very knowledgeable staff who were approachable and answered questions in a manner I could understand (not blinded by jargon). From selection, ordering and time of delivery of our EcoSport we were kept well informed and delivery happened ahead of expected delivery date. Had car a few days now and thrilled with it. Happy to recommend.
Verified User
•
Jul 29, 2022
5.0/5
5.0/5
A very professional dealership with helpful and knowledgable staff who dealt with our needs admirably. At every stage of the buying process we were impressed by the personal attention we received and the high degree of communication from the firm. In particular, Bradley Coyne, did his utmost to put us at ease with his expertise and friendly manner.
Verified User
•
Jul 28, 2022
5.0/5
5.0/5
Staff i met all friendly to me and my wife Could not ask for better experience