Great service. A couple of things about the car itself is that I had to buy a charging cable for the outside charger separately. This should be included with the car. Also the online car manual is extremely difficult to navigate and not specific enough.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
I couldn't have asked for better service it was spot on
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
As always very good thanks
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
Ford need to look at the Gateshead site as a whole as the valet bay is not tarmaced which leads to issues with the presentation of new vehicles. However the team have gone above and beyond to assist with any problems I had and have been very helpful and courteous
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
I felt my appointment with you was disappointing.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Always receive a great service
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As we have bought cars from this dealership in the past we felt everything well done and staff excellent.
Verified User
•
Mar 9, 2022
5.0/5
5.0/5
The salesman, Bradley Coyne did an excellent and efficient job in smoothly managing the process of trading in my old car and in dispatching the new one - welldone!!
Verified User
•
Mar 9, 2022
5.0/5
5.0/5
Very professional helpful
Verified User
•
Mar 8, 2022
5.0/5
5.0/5
We are loyal Ford customers, my wife and I always purchase/service our vehicles at this particular branch. Excellent customer service from friendly professional staff.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great service. A couple of things about the car itself is that I had to buy a charging cable for the outside charger separately. This should be included with the car. Also the online car manual is extremely difficult to navigate and not specific enough.
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
I couldn't have asked for better service it was spot on
Verified User
•
Mar 11, 2022
5.0/5
5.0/5
As always very good thanks
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
Ford need to look at the Gateshead site as a whole as the valet bay is not tarmaced which leads to issues with the presentation of new vehicles. However the team have gone above and beyond to assist with any problems I had and have been very helpful and courteous
Verified User
•
Mar 10, 2022
4.0/5
4.0/5
I felt my appointment with you was disappointing.
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
Always receive a great service
Verified User
•
Mar 10, 2022
5.0/5
5.0/5
As we have bought cars from this dealership in the past we felt everything well done and staff excellent.
Verified User
•
Mar 9, 2022
5.0/5
5.0/5
The salesman, Bradley Coyne did an excellent and efficient job in smoothly managing the process of trading in my old car and in dispatching the new one - welldone!!
Verified User
•
Mar 9, 2022
5.0/5
5.0/5
Very professional helpful
Verified User
•
Mar 8, 2022
5.0/5
5.0/5
We are loyal Ford customers, my wife and I always purchase/service our vehicles at this particular branch. Excellent customer service from friendly professional staff.