Lookers Ford Gateshead
4.9/5
4.9 /5
1,692 Verified Reviews
Eslington Park, Dunston, Gateshead, Gateshead, NE8 2TQ, GB
0191 460 7464
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,692 Verified Reviews
5.0/5
5.0 /5
Service was great thanks

4.0/5
4.0 /5
They guys were obviously swamped given being only at 40% strength due to Covid. My only problem was the communication as was no being made aware of problems ie a blown fuse that was delaying return. The customer service was second to none when in the showroom.

5.0/5
5.0 /5
I had excellent service from the team at Lookers , Dunston. However, it would be much more convenient if you had a branch in Sunderland where I live! I know family members, who bought cars from your Sunderland, are equally disappointed and went elsewhere when their cars were due for service.

Verified User
Jan 7, 2022
4.0/5
4.0 /5
Excellent service but very costly also. If you lowered your prices I think your company would get more work from your Ford owners.

Verified User
Jan 7, 2022
5.0/5
5.0 /5
Staff are very pleasant and helpful, could not be better!

5.0/5
5.0 /5
Great service really helpful staff

5.0/5
5.0 /5
Booking service & service & MOT all carried out satisfactorily, Little bits of Confusion as to vehicle status during my wait! Still waiting for an updated electronic service history as vehicle has been serviced at same garage since new but 2019 service history is not on the sheet!

5.0/5
5.0 /5
Would just like to have the pick up service as I find it hard when I have to bring car in and leave it and can't get anyone to pick me up.

5.0/5
5.0 /5
Service team are always police and helpful I would go anywhere else

5.0/5
5.0 /5
The service was completed as stated within the time frame satisfactorily and was awaiting collection on my return. It would be beneficial to me if there had been a chauffeur available to collect me once the work was complete as previously.