Both the Reception and Service Desk staff were pleasant and kept me up to date with the progress of the car service (I could'nt follow it on my mobile for some reason). Even the Technician came into the reception to explain what needed to be done to fix a problem I'd reported. Alltogether, a pleasant experience.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
Would like to thank you for your service and supplying us with a car while ours was repaired.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
100% recommend tony and the manager, sorry didn’t catch his name but arrived alone with a baby wanted to test drive a car and they went above and beyond to fit the child seat in the car and back into my own vehicle even though it was pouring with rain, you don’t get service like that in many places , everything was quick and efficient and will definitely return in the future.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
Expensive😁
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Paul Pelegríno was professional, kept us up to date regularly and took time to explain the technical aspects of the car when we collected it. He is an asset to your company.
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Everything was brilliant thanks the the service team are always amazing
Verified User
•
Nov 26, 2021
4.0/5
4.0/5
Collection service for Motability customers would be a huge help, however the man I dealt with did inform me that he could arrange a taxi for me at Motability costs. I have been on the scheme for several years and did not know this and it has never been offered to me I would always try and arrange my own travel if possible to save the scheme further costs but appreciated the offer
Verified User
•
Nov 26, 2021
5.0/5
5.0/5
I dealt with Jacob at Gateshead branch. The whole experience was excellent . He was so friendly and made sure I knew how all the features on my new car worked before I drove off.
Verified User
•
Nov 26, 2021
5.0/5
5.0/5
A first class service from start to finish, highly recommended
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
We bought 3 brand new 71 plate cars for the family, that says everything.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Both the Reception and Service Desk staff were pleasant and kept me up to date with the progress of the car service (I could'nt follow it on my mobile for some reason). Even the Technician came into the reception to explain what needed to be done to fix a problem I'd reported. Alltogether, a pleasant experience.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
Would like to thank you for your service and supplying us with a car while ours was repaired.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
100% recommend tony and the manager, sorry didn’t catch his name but arrived alone with a baby wanted to test drive a car and they went above and beyond to fit the child seat in the car and back into my own vehicle even though it was pouring with rain, you don’t get service like that in many places , everything was quick and efficient and will definitely return in the future.
Verified User
•
Nov 29, 2021
5.0/5
5.0/5
Expensive😁
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Paul Pelegríno was professional, kept us up to date regularly and took time to explain the technical aspects of the car when we collected it. He is an asset to your company.
Verified User
•
Nov 27, 2021
5.0/5
5.0/5
Everything was brilliant thanks the the service team are always amazing
Verified User
•
Nov 26, 2021
4.0/5
4.0/5
Collection service for Motability customers would be a huge help, however the man I dealt with did inform me that he could arrange a taxi for me at Motability costs. I have been on the scheme for several years and did not know this and it has never been offered to me I would always try and arrange my own travel if possible to save the scheme further costs but appreciated the offer
Verified User
•
Nov 26, 2021
5.0/5
5.0/5
I dealt with Jacob at Gateshead branch. The whole experience was excellent . He was so friendly and made sure I knew how all the features on my new car worked before I drove off.
Verified User
•
Nov 26, 2021
5.0/5
5.0/5
A first class service from start to finish, highly recommended
Verified User
•
Nov 24, 2021
5.0/5
5.0/5
We bought 3 brand new 71 plate cars for the family, that says everything.