Very quick repair but booking communication needs tweaking.
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
None necessary
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
manager needs to be more up to date with new vehicles and giving info to staff
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
The help I received at my appointment & test drive was excellent unfortunately I didn’t like the car as much as I thought I would have but I’m looking at other options & would happily visit your dealership again in the near future 👍
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
Surprised to find that despite the application of the Gard X product there were still areas around the front seats next to centre console that were "dusty" Also some slight scuff marks on the drivers door lower panel.
Verified User
•
Nov 16, 2021
4.0/5
4.0/5
The gentleman on the service desk was very helpful explaining what had been done to the vehicle to pass the MOT. The service engineer was prompt to return my phone call to discuss work required.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
I was dealing with Jacob all the time and he responded to my emails in minutes, so really satisfied with the service.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
Tony Symonds was very patient and helpful in guiding me through the submission of " e-signs" and purchasing from distance. If the after sales, if required, match the purchasing process from Lookers, I will definitely be purchasing my next car from Lookers. Thank-you.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
Now with my third car from this dealer. Very happy with service department and Louise and her team are first class.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very quick repair but booking communication needs tweaking.
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
None necessary
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
manager needs to be more up to date with new vehicles and giving info to staff
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
The help I received at my appointment & test drive was excellent unfortunately I didn’t like the car as much as I thought I would have but I’m looking at other options & would happily visit your dealership again in the near future 👍
Verified User
•
Nov 17, 2021
5.0/5
5.0/5
Surprised to find that despite the application of the Gard X product there were still areas around the front seats next to centre console that were "dusty" Also some slight scuff marks on the drivers door lower panel.
Verified User
•
Nov 16, 2021
4.0/5
4.0/5
The gentleman on the service desk was very helpful explaining what had been done to the vehicle to pass the MOT. The service engineer was prompt to return my phone call to discuss work required.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
I was dealing with Jacob all the time and he responded to my emails in minutes, so really satisfied with the service.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
Tony Symonds was very patient and helpful in guiding me through the submission of " e-signs" and purchasing from distance. If the after sales, if required, match the purchasing process from Lookers, I will definitely be purchasing my next car from Lookers. Thank-you.
Verified User
•
Nov 15, 2021
5.0/5
5.0/5
Now with my third car from this dealer. Very happy with service department and Louise and her team are first class.