Friendly helpfull staff all of them spotless car outside couple mud marks side of door inside which were present in showroom where somebody had sat in car were still visible but still very happy with overall car thanks again
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
Great communication and customer service experience throughout
Verified User
•
Nov 24, 2020
5.0/5
5.0/5
Fantastic service
Verified User
•
Nov 23, 2020
4.0/5
4.0/5
Our contact and interaction with Arnold has be brilliant, with great communication throughout the process. There were a couple of things we were disappointed with. 1. Although the vehicle had been serviced, there was no stamp in the service book or details of the service, we've had to ask for this afterwards. 2. Apparently the car had been cleaned? We again were disappointed with the quality of the cleaning, not up to standard of a main dealer. So much so we are paying for a full valet.
Verified User
•
Nov 23, 2020
5.0/5
5.0/5
Very helpful and professional from start to finish by all people involved.
Verified User
•
Nov 2, 2020
5.0/5
5.0/5
The car is running well
Verified User
•
Oct 15, 2020
5.0/5
5.0/5
Alexander and Malcolm couldn’t have been more helpful. At all stages in the process of buying my new car I felt that they led me through with my best interests in mind. Excellent service.
Verified User
•
Sep 29, 2020
4.0/5
4.0/5
Car was to be delivered on 1st of September, eventually got the car on 28th of September. The finance documents provided by Ford had the wrong registration number on, had to redo the forms, the salesman Graeme what a STAR nothing went wrong on his part pleasant ,apologetic , and really helpful But Lookers is not JENNINGS what more can I say.
Verified User
•
Sep 13, 2020
5.0/5
5.0/5
Sales assistant was very helpful explaining everything . Nothing was to much trouble to him
Verified User
•
Sep 11, 2020
5.0/5
5.0/5
Usual excellent customer service . I have been dealing with the same sales executive for over 20 years always found him to be friendly but professional.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Friendly helpfull staff all of them spotless car outside couple mud marks side of door inside which were present in showroom where somebody had sat in car were still visible but still very happy with overall car thanks again
Verified User
•
Dec 7, 2020
5.0/5
5.0/5
Great communication and customer service experience throughout
Verified User
•
Nov 24, 2020
5.0/5
5.0/5
Fantastic service
Verified User
•
Nov 23, 2020
4.0/5
4.0/5
Our contact and interaction with Arnold has be brilliant, with great communication throughout the process. There were a couple of things we were disappointed with. 1. Although the vehicle had been serviced, there was no stamp in the service book or details of the service, we've had to ask for this afterwards. 2. Apparently the car had been cleaned? We again were disappointed with the quality of the cleaning, not up to standard of a main dealer. So much so we are paying for a full valet.
Verified User
•
Nov 23, 2020
5.0/5
5.0/5
Very helpful and professional from start to finish by all people involved.
Verified User
•
Nov 2, 2020
5.0/5
5.0/5
The car is running well
Verified User
•
Oct 15, 2020
5.0/5
5.0/5
Alexander and Malcolm couldn’t have been more helpful. At all stages in the process of buying my new car I felt that they led me through with my best interests in mind. Excellent service.
Verified User
•
Sep 29, 2020
4.0/5
4.0/5
Car was to be delivered on 1st of September, eventually got the car on 28th of September. The finance documents provided by Ford had the wrong registration number on, had to redo the forms, the salesman Graeme what a STAR nothing went wrong on his part pleasant ,apologetic , and really helpful But Lookers is not JENNINGS what more can I say.
Verified User
•
Sep 13, 2020
5.0/5
5.0/5
Sales assistant was very helpful explaining everything . Nothing was to much trouble to him
Verified User
•
Sep 11, 2020
5.0/5
5.0/5
Usual excellent customer service . I have been dealing with the same sales executive for over 20 years always found him to be friendly but professional.