Ease of booking in car for service.Just sign and hand over keys.Simple Every member of staff encountered is always very professional and personable.Always kept informed of progress during car service
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Staff were very friendly and helpful from booking in to receiving the car back
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Very efficient service and always was advised what was happening.
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
I booked a date which was then put back by 6 weeks as the slot I booked wasn’t really available. This shouldn’t really be allowed to happen Service staff were brilliant and very busy. Very professional and great customer service
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
From the beginning speaking to someone from the call centre to meeting Mike Davies our salesman we couldn’t have asked for better service, we were given all the information but never felt we were being pressured into something we didn’t need, We travelled from Scotland to Gateshead and would gladly do it again. Thank you for your great welcome and service, i love my new car.
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Very user friendly Great service
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Easy to use Friendly service from both the call centre staff and the staff on the service desk
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
I think the title was sel explanatory. Totally professional in everway (apart from the car park)
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Staff excellent with any questions regarding the car
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Excellent help and advice from Chris Hodson and Peter
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ease of booking in car for service.Just sign and hand over keys.Simple Every member of staff encountered is always very professional and personable.Always kept informed of progress during car service
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Staff were very friendly and helpful from booking in to receiving the car back
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
Very efficient service and always was advised what was happening.
Verified User
•
Jan 18, 2024
5.0/5
5.0/5
I booked a date which was then put back by 6 weeks as the slot I booked wasn’t really available. This shouldn’t really be allowed to happen Service staff were brilliant and very busy. Very professional and great customer service
Verified User
•
Jan 17, 2024
5.0/5
5.0/5
From the beginning speaking to someone from the call centre to meeting Mike Davies our salesman we couldn’t have asked for better service, we were given all the information but never felt we were being pressured into something we didn’t need, We travelled from Scotland to Gateshead and would gladly do it again. Thank you for your great welcome and service, i love my new car.
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Very user friendly Great service
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
Easy to use Friendly service from both the call centre staff and the staff on the service desk
Verified User
•
Jan 16, 2024
5.0/5
5.0/5
I think the title was sel explanatory. Totally professional in everway (apart from the car park)
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Staff excellent with any questions regarding the car
Verified User
•
Jan 15, 2024
5.0/5
5.0/5
Excellent help and advice from Chris Hodson and Peter