Amazing service very friendly staff and manager . Nothing was too much trouble Jo was the sales person he was super professional and couldn't do enough for me. Dean the manage was outstanding I feel he got me the best deal he could .
Verified User
•
May 9, 2023
5.0/5
5.0/5
Excellent customer service at lookers ford Gateshead , always polite and professional and they see to any questions you may have swiftly , highly recommend.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Very pleasant experience, very helpful sales associate.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Verified User
•
May 4, 2023
5.0/5
5.0/5
I was kept fully updated as to potential delivery dates, and was advised of reasons for delay, which was out of the control of the dealership. Staff were very friendly, helpful and professional.
Verified User
•
May 2, 2023
5.0/5
5.0/5
Verified User
•
May 1, 2023
5.0/5
5.0/5
Nothing.
Verified User
•
May 1, 2023
5.0/5
5.0/5
David was brilliant (a huge improvement from the salesperson I originally had). His communication was great, especially through the frustrating wait whilst my car was stuck in Holland. No question I asked was too silly, and all emails/phone calls were replied to promptly. All other members of staff I spoke to were lovely too. I’m totally in love with my new Puma!
Verified User
•
May 1, 2023
5.0/5
5.0/5
Verified User
•
May 1, 2023
5.0/5
5.0/5
From the moment we entered the showroom we couldn’t fault the service offered, Brad the salesman greeted us and answered all our questions and unbelievably just under two weeks later we were back to collect our brand new Ford Puma
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Amazing service very friendly staff and manager . Nothing was too much trouble Jo was the sales person he was super professional and couldn't do enough for me. Dean the manage was outstanding I feel he got me the best deal he could .
Verified User
•
May 9, 2023
5.0/5
5.0/5
Excellent customer service at lookers ford Gateshead , always polite and professional and they see to any questions you may have swiftly , highly recommend.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Very pleasant experience, very helpful sales associate.
Verified User
•
May 8, 2023
5.0/5
5.0/5
Verified User
•
May 4, 2023
5.0/5
5.0/5
I was kept fully updated as to potential delivery dates, and was advised of reasons for delay, which was out of the control of the dealership. Staff were very friendly, helpful and professional.
Verified User
•
May 2, 2023
5.0/5
5.0/5
Verified User
•
May 1, 2023
5.0/5
5.0/5
Nothing.
Verified User
•
May 1, 2023
5.0/5
5.0/5
David was brilliant (a huge improvement from the salesperson I originally had). His communication was great, especially through the frustrating wait whilst my car was stuck in Holland. No question I asked was too silly, and all emails/phone calls were replied to promptly. All other members of staff I spoke to were lovely too. I’m totally in love with my new Puma!
Verified User
•
May 1, 2023
5.0/5
5.0/5
Verified User
•
May 1, 2023
5.0/5
5.0/5
From the moment we entered the showroom we couldn’t fault the service offered, Brad the salesman greeted us and answered all our questions and unbelievably just under two weeks later we were back to collect our brand new Ford Puma