Excellent service and seamless handover and process. Cannot praise highly enough.
Verified User
•
Apr 25, 2023
4.0/5
4.0/5
Salesman was very knowledgeable and friendly
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
Excellent customer service from Paul for my motability car
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Paul Pellegreno was an asset he helped us every step of the way a really helpful person couldn’t fault him
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Peter(think that was his name) lovely man ,went beyond expectations to help me ,reassurance advise and calmed me down .Cameron on sales very good very polite young man⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️to both staff .Thank-you so much
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
I went to a few different garages looking at cars before I settled on ford and lookers and none of them were helpful. The customer service at lookers was the best and 1 of the reasons I bought the car
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
Cannot complain about any of the experience. Mr David Dawson was my contact and I felt he went above and beyond to ensure the car was ready for collection when it had been arranged.
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
I was already aware that a delay in delivery might happen. Your colleagues were exceptional in ensuring that when this delay did occur, they communicated with me via both mobile phone and email what was happening, they even went so far as to communicate the location of the vehicle. I received an update email every week of the delay period which reassured me that they were keeping on top of the situation at all times and, immediately the vehicle was available to collect, arranged a mutually convenient appointment. I cannot fault your colleagues dedication to customer service. The finish and specification of the vehicle is also exceptional.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Everything is great, the sales staff & service staff make you feel so welcome, I was kept up to date as my car was ordered in May 2022 but didn’t arrive until April 2023, but worth the wait
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service and seamless handover and process. Cannot praise highly enough.
Verified User
•
Apr 25, 2023
4.0/5
4.0/5
Salesman was very knowledgeable and friendly
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
Excellent customer service from Paul for my motability car
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Paul Pellegreno was an asset he helped us every step of the way a really helpful person couldn’t fault him
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Peter(think that was his name) lovely man ,went beyond expectations to help me ,reassurance advise and calmed me down .Cameron on sales very good very polite young man⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️to both staff .Thank-you so much
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
I went to a few different garages looking at cars before I settled on ford and lookers and none of them were helpful. The customer service at lookers was the best and 1 of the reasons I bought the car
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
Cannot complain about any of the experience. Mr David Dawson was my contact and I felt he went above and beyond to ensure the car was ready for collection when it had been arranged.
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
I was already aware that a delay in delivery might happen. Your colleagues were exceptional in ensuring that when this delay did occur, they communicated with me via both mobile phone and email what was happening, they even went so far as to communicate the location of the vehicle. I received an update email every week of the delay period which reassured me that they were keeping on top of the situation at all times and, immediately the vehicle was available to collect, arranged a mutually convenient appointment. I cannot fault your colleagues dedication to customer service. The finish and specification of the vehicle is also exceptional.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Everything is great, the sales staff & service staff make you feel so welcome, I was kept up to date as my car was ordered in May 2022 but didn’t arrive until April 2023, but worth the wait