Lookers Ford Gateshead
4.9/5
4.9 /5
1,692 Verified Reviews
Eslington Park, Dunston, Gateshead, Gateshead, NE8 2TQ, GB
0191 460 7464
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
Facebook
1,692 Verified Reviews
•
5.0/5
5.0 /5
Excellent customer service
•
5.0/5
5.0 /5
More information on the documents I would be receiving would have been good, I’m still a bit confused on the small damage insurance and roadside assistance and how to contact them and what’s needed. Otherwise a great experience buying from you.
•
4.0/5
4.0 /5
I phoned 7 times telling staff that I was interested in a new vehicle and left messages then received an email that you didn't have the vehicle in stock which you had advertised as in stock. Fortunately I spoke with Bradley Coyne who assisted me at last and I bought a new vehicle. If it wasn't for him I would have been going elsewhere. Very disappointing from your other staff. You should educate them into trying harder to not lose potential customers.
Verified User
•
Apr 17, 2023
5.0/5
5.0 /5
Andrew McCue was excellent at offering us choice of car, various options AND the added discount of £500 for having another Ford car registered in my name. He also gave us a weekly update on the delayed delivery of the car which was outside the garages control. All paperwork and email exchanges both via computer and in person were very easy to complete. I will certainly return when we need to renew our next car
•
5.0/5
5.0 /5
•
5.0/5
5.0 /5
•
5.0/5
5.0 /5
Lewis really put me at ease with buying my new vehicle. After not having a great experience with my last dealership, Lewis ensured this experience was totally different. He took the time to understand my needs and what I wanted from my vehicle. Also gave me space and time to consider options available. Thank you once again Lewis.
•
5.0/5
5.0 /5
David Dawson was extremely knowledgeable and helpful about different vehicles in the range - excellent service and communication
•
5.0/5
5.0 /5
Great service and knowledge from the salesman when choosing my car with the Motability scheme. Kept me informed & updated when car was due for delivery.
•
5.0/5
5.0 /5
This was a mobility renewal most if the questions above are not relevant. This is the 4th car we have had from the gateshead dealership and the service has always been 100%. Paul was always in contact when there was a update on the car. All staff at lookers gateshead are brilliant and we can not prase them enough.