All staff dealing with me were very personable and professional keeping me informed on a regular basis on the delivery of my vehicle,which was delayed through no fault of Lookers in Dunston because of the extenuating circumstances.

Excellent service throughout, Paul Pellegrino who looked after me is really experienced, he has vast knowledge about Motability and of course Ford Vehicles, he communicates very well and I was immediately put at ease when talking about particular Ford cars. he explained things without technical jargon, easy and simple to understand. The aftersales service was very good, Paul kept in regular contact and even if there was no fresh news it was reassuring to know I had not been forgotten about.On collection of the car I was given a full tour and explanation about the controls etc. Thank You

Very professional and friendly service. Excellent communication from Alex and Bradley

Flawless purchase of car Ford Kuga at Lookers Gateshead. Salesman Jorge was both helpful courteous and professional. Give the lad a payrise. Ps love the car. Kind Regards Ian Smurthwaite

There was one slight disappointment. Being a new car I would have thought the Ford Ecosport came with rear mats. 🙃

Very welcoming and they really took care of me and made sure I understood everything. 10/10

Bradley Coyne looked after me with the purchase of my focus st. He was a brilliant help from start to finish and kept good contact. Great handover day and great experience overall. Thank you Bradley and team.

From start to finish the whole process was easy and relaxed , Mike Davis was absolutely fantastic and very knowledgeable. Extremely happy and would definitely return in future

Cameron was lovely start to finish and went above and beyond what I would have expected.