Lookers Ford Gateshead
4.9/5
4.9 /5
1,692 Verified Reviews
Eslington Park, Dunston, Gateshead, Gateshead, NE8 2TQ, GB
0191 460 7464
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,692 Verified Reviews
Verified User
Jan 26, 2023
5.0/5
5.0 /5
Syed was very helpful from the day we meet until I picked the car up from the dealership as was all the staff very very helpful

5.0/5
5.0 /5
Was not happy with the 3 day drive away insurance offered via Ford insure. Web site didn't work but telephone call was laborious and in depth. There needs to be an easier way to simply drive away your new car

5.0/5
5.0 /5
Paul Pellegrino helped us placing the order (fiesta) at the start of 2022 January.. gave us regular updates throughout the year via phone and email on how far along the process was disruptions etc was a great help and valuable to the company Thanks again!

5.0/5
5.0 /5
The store could not have helped us any more than they did, the sales assistant wad very friendly as was the business manager who came to offer further help. We will be back when we need a car in the future and we will recommend this store to our friends

4.0/5
4.0 /5
I was really happy with the sales rep Jorge how he kept me informed and updated during the progress of the sale. Jorge Viegas was also very helpful when I collected the car, helping me set up the Ford app and connecting my phone.

5.0/5
5.0 /5
Mike Davies was very professional and helpful. Thank you

5.0/5
5.0 /5
Syed was very helpful and quick from the offset. Organised and kept me informed. Car was exactly as described

4.0/5
4.0 /5
I am still awaiting a call to see if lookers might put right a miss match of colour to the front passenger door.i have been told by a local bodyshop that it has had a dent and subsequently been filled and painted slightly the wrong shade of white.you can also see the ring of filler showing through.i understand the vehicle is used and not new and the repair was probably done before lookers acquired the vehicle.cameron the salesman said he would see if anything could be done about it.i noticed it when I had first viewed the car and thought it might get sorted before collection.but on the plus side the car drives like new.any help on the paintwork side would be appreciated.kind regards alan featonby.

5.0/5
5.0 /5
On way back from picking car up. Had 150 miles to travel. After 20 miles had no screen wash So had to fill up on way home as roads were very dirty with over spray was not happy this wasn’t checked on before hand over.

4.0/5
4.0 /5
Didn’t think the car was valeted particularly well, if it was even done at all. Windscreen washers aren’t working well but could be down to frost. On top of that I’ve just had to put almost a gallon of washer fluid in the washer bottle, can’t have gone through this amount in 3 days. Overall I’m delighted with the car, but small things like this slightly take the gloss off the experience.