The only problem has been the long wait for the car to be delivered, during the wait we were kept informed at all times by staff.

We were treated with the utmost respect by the sales executive Leo FernandesHe explained everything to us and was really helpful when we received the car with showing us how things worked

Kelsey Lambourn Was very good at providing information and contact. But it’s a pity that her management team did not meet my expectations of part exchange for my vehicle, I even sent copy’s of other offers from competitor company’s offers. If they had matched or bettered the offers I would have purchase the V.W. Vehicle concernedMy thanks to Kelsey for all her efforts.

Friendly and attentive customer service.Thanks to Matt for his help and assistance! Very welcoming and made me feel at ease throughout the purchase.He even offered to deliver my new car to my homeThanks Matt

The car was ordered in July 2022, and was delivered in March 2023, The sales person, Beth was excellent in negotiating a deal and sent video updates. Due to the time scale the financial details were disremembered and had to be re-communicated several times. The dealership did however let us down by not returning our calls, this was when I wanted to speak to Beth and the messages were not passed on. The handover of the car was excellent and Beth was very informative and attentive. I would definitely go back to Beth and certainly recommend her to others looking to purchase a Ford.The reason why the first question has recived 4 stars is, Beth as a sales person is excellent, the dealership showroom is stark and lacks personality.

Joe spence took over my order and he was professional, friendly and dealt with the issues I had with the delivery dates with the car I had ordered and resolved these issues very quickly and I left one very happy customer when I collected my new car. He is a credit to the Leeds branch and I would definitely put his name forward to any one I know that is looking for a new vehicle.

Amazing service from a gentleman called Eros,Answered every question and supported in looking for my ideal carEros made me feel as ease when looking for cars

Unfortunately, it was all down to the cost of the deal 😞

Great service and professionalism from Beth & Jake.

Leo was great. Very honest and genuine. Whilst there was a delay he kept us informed along the way. Couldn’t recommend him more